expedia

Photo gallery

Featured image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.4 out of 5 Excellent
410 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationPlaza Merdeka2 min walk
Popular LocationGolden Anniversary Bridge6 min walk
Popular LocationKuching Waterfront7 min walk
AirportKuching (KCH-Kuching Intl.)20 min drive

Choose dates to view prices

  • Deluxe Twin (Compound View)

    5/5 guest room rating

    Room amenities

    • 32 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsDeluxe Twin (Compound View)
  • Deluxe Family (Compound View)

    Room amenities

    • 32 sq ft
    • Sleeps 2
    • 2 Queen Beds
    More detailsDeluxe Family (Compound View)
  • Junior King Suite (Compound View)

    Room amenities

    • 52 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsJunior King Suite (Compound View)
  • Premier Twin (City View)

    5/5 guest room rating

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 2
    • 2 Single Beds
    More detailsPremier Twin (City View)
  • Premier Twin (River View)

    5/5 guest room rating

    Room amenities

    • 32 sq ft
    • River view
    • Sleeps 2
    • 2 Single Beds
    More detailsPremier Twin (River View)
  • Premier King (River View)

    4/5 guest room rating

    Room amenities

    • 32 sq ft
    • River view
    • Sleeps 2
    • 1 King Bed
    More detailsPremier King (River View)
  • Premier Family (City View)

    Room amenities

    • 32 sq ft
    • City view
    • Sleeps 2
    • 2 Queen Beds
    More detailsPremier Family (City View)
  • Club Floor Twin

    Room amenities

    • 32 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsClub Floor Twin
  • Club Floor King

    Room amenities

    • 32 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsClub Floor King
  • Club Floor Family (City View)

    Room amenities

    • 32 sq ft
    • City view
    • Sleeps 2
    • 2 Queen Beds
    More detailsClub Floor Family (City View)

About this area

Kuching

Located in Kuching, The Waterfront Hotel is connected to a shopping centre. Sarawak Museum and Chinese History Museum are cultural highlights, and some of the area's notable landmarks include Kuching City Mosque and Golden Anniversary Bridge. Sultan Iskandar Planetarium and Semenggoh Wildlife Centre are also worth visiting.

Visit our Kuching travel guide
Map
Popular Location

What's nearby

  • Plaza Merdeka - 2 min walk
  • Sarawak Museum - 5 min walk
  • Golden Anniversary Bridge - 6 min walk
  • Chinese History Museum - 6 min walk
  • Kuching Waterfront - 7 min walk

Getting around

  • Kuching (KCH-Kuching Intl.) - 20 min drive

Restaurants

  • Where to eat
  • Cafe Via Mare – Serves breakfast, lunch and dinner daily.

About this property

The Waterfront Hotel

Central hotel connected to a shopping centre in Kuching with free parking
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/café and 24-hour room service. All 208 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Guests will also find 24-hour room service, minibars and premium bedding.
The Waterfront Hotel offers 208 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Return airport shuttle (surcharge) from 8 AM to 8 PM
  • Airport shuttle at scheduled times

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • Shopping centre
  • Shopping

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Airport shuttle service is available at scheduled times from 8 AM to 8 PM
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

The following facilities will be closed from 11 June 2020 to 31 August 2020 (dates subject to change):
  • Bar/Lounge
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.00

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: MYR 15 per person (one way)
  • Airport shuttle fee per child: MYR 15 (one-way), (from 6 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast and through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Waterfront Hotel Kuching
Waterfront Kuching
The Waterfront Hotel Hotel
The Waterfront Hotel Kuching
The Waterfront Hotel Hotel Kuching

Frequently asked questions

Can I cancel my reservation for free at The Waterfront Hotel and receive a full refund?
Yes, The Waterfront Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Waterfront Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an indoor pool and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at The Waterfront Hotel?
Check-in is from 3:00 PM to anytime.
What time is check-out at The Waterfront Hotel?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MYR 15 per person, one way, applies.
Where is this hotel located?
Located in the heart of Kuching, this hotel is within a 5-minute walk of Plaza Merdeka and Sarawak Museum. Golden Anniversary Bridge and Chinese History Museum are also within 10 minutes.

Guest reviews

Overall score and ratings for The Waterfront Hotel

4.4
Excellent
410 reviews
5 - Excellent
212
4 - Good
156
3 - Okay
31
2 - Mediocre
7
1 - Poor
4
4.4
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.3
Property condition
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's near to Merdeka Mall, near to the Kuching Waterfront, and shops are scattered nearby. So very convenient for me as they're just walking distance. Easy to go on foort

Stayed 1 night in Jul 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with my 1 night stay

It's the bathroom door which is not satisfactory..... There's no lock to it and the door is not fully closed when you are in the bathroom...

Stayed 1 night in Feb 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location. Staff was very helpful. Wonderful view from the pool.

Stayed 4 nights in Feb 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff are very friendly and helpful. Excellent location.

Stayed 8 nights in Dec 2019