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The Waterfront Hotel

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Featured image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, minibar, in-room safe, desk

Overview of The Waterfront Hotel

The Waterfront Hotel

4 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationKuching City Mosque7 min walk
  • Popular LocationTun Jugah Shopping Center14 min walk
  • Popular LocationSarawak State Legislative Assembly15 min walk
  • AirportKuching (KCH-Kuching Intl.)17 min drive

Choose dates to view prices

About this area

Kuching

Located in Kuching, The Waterfront Hotel is connected to a shopping centre. Sarawak Museum and Chinese History Museum are cultural highlights, and some of the area's notable landmarks include Kuching City Mosque and Golden Anniversary Bridge. Sultan Iskandar Planetarium and Semenggoh Wildlife Centre are also worth visiting.
Popular Location

What's nearby

  • Plaza Merdeka - 2 min walk
  • Kuching Waterfront - 7 min walk
  • Kuching City Mosque - 7 min walk
  • Tun Jugah Shopping Center - 14 min walk
  • Sarawak State Legislative Assembly - 15 min walk

Getting around

  • Kuching (KCH-Kuching Intl.) - 17 min drive

Restaurants

  • Where to eat
  • Cafe Via Mare – Serves breakfast, lunch and dinner daily.

About this property

The Waterfront Hotel

Central hotel connected to a shopping centre in Kuching with free parking
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/café and 24-hour room service. All 208 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
The Waterfront Hotel offers 208 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 8 AM to 8 PM
  • Airport shuttle at scheduled times

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • Shopping centre
  • Shopping

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.00
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: MYR 15 per person (one way)
  • Airport shuttle fee per child: MYR 15 (one-way), (from 6 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Waterfront Hotel Kuching
Waterfront Kuching
The Waterfront Hotel Hotel
The Waterfront Hotel Kuching
The Waterfront Hotel Hotel Kuching

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 213 out of 420 reviews
5 - Excellent 51%
Rating 4 - Good. 163 out of 420 reviews
4 - Good 39%
Rating 3 - Okay. 33 out of 420 reviews
3 - Okay 8%
Rating 2 - Poor. 7 out of 420 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 420 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Kuching, location wise is good, Plaza Merdeka is below it and interconnected. Located near to India Street and Waterfront.
Stayed 1 night in Dec 2020

4/5 Good

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Attached to a good mall
Stayed 1 night in May 2021

4/5 Good

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff needs to improve customer service quality....
Stayed 1 night in Mar 2021

3/5 Okay

Liked: Property conditions & facilities
The location was great. Adjacent to a mall, easy access to eateries which offer great local food, Kuching’s tourist attractions are just within a few mins of walking distances. Hotel amenities were OK. Need to pay more attention on cleanliness of cups/cutleries in the room.
Stayed 2 nights in Dec 2020

4/5 Good

Stayed 2 nights in Dec 2020