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Overview of Citadines Uplands Kuching

Photo gallery

Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
In-room safe, desk, laptop workspace, blackout curtains

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Air conditioning
  • Laundry
  • Gym

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Explore the area

    Popular LocationThe Spring12 min walk
    Popular LocationSultan Iskandar Planetarium4 min drive
    Popular LocationVivacity Megamall4 min drive
    AirportKuching (KCH-Kuching Intl.)18 min drive
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  • Premier Apartment, 1 Queen Bed, Accessible, Kitchen

    5/5 guest room rating

    Room amenities

    • 474 sq ft
    • 1 bedroom
    • 1 bathroom
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsPremier Apartment, 1 Queen Bed, Accessible, Kitchen
  • Premier Apartment, 2 Bedrooms, Accessible, Kitchen

    5/5 guest room rating

    Room amenities

    • 721 sq ft
    • 2 bedrooms
    • 2 bathrooms
    • City view
    • Sleeps 4
    • 1 Double Bed and 2 Single Beds
    More detailsPremier Apartment, 2 Bedrooms, Accessible, Kitchen
  • Executive Apartment, 1 King Bed, Accessible, Kitchen

    4.5/5 guest room rating

    Room amenities

    • 441 sq ft
    • 1 bedroom
    • 1 bathroom
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Apartment, 1 King Bed, Accessible, Kitchen
  • Premier Studio, Accessible, Kitchen

    4.2/5 guest room rating

    Room amenities

    • 258 sq ft
    • Studio
    • 1 bathroom
    • City view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsPremier Studio, Accessible, Kitchen
  • Executive Apartment, 2 Bedrooms, Accessible, Kitchen

    4.8/5 guest room rating

    Room amenities

    • 635 sq ft
    • 2 bedrooms
    • 2 bathrooms
    • City view
    • Sleeps 4
    • 1 Double Bed and 1 Single Bed
    More detailsExecutive Apartment, 2 Bedrooms, Accessible, Kitchen

About this area

Kuching

Located in Kuching, Citadines Uplands Kuching is connected to a shopping centre. Travellers who have shopping on the agenda can visit The Spring and Vivacity Megamall, while those looking for another kind of activity may want to check out Kuching Waterfront. Sultan Iskandar Planetarium and Golden Anniversary Bridge are also worth visiting. Spend some time exploring the area's activities, including outlet shopping. Guests love the property's location for the sightseeing.
Visit our Kuching travel guide
Popular Location

What's nearby

  • The Spring - 12 min walk
  • Sri Srinivasagar Kaliamman Temple - 2 min drive
  • Kuching Civic Centre - 3 min drive
  • Sultan Iskandar Planetarium - 4 min drive
  • Vivacity Megamall - 4 min drive

Getting around

  • AirportKuching (KCH-Kuching Intl.) - 18 min drive

About this property

Citadines Uplands Kuching

Aparthotel connected to a shopping centre in Kuching with outdoor pool
This smoke-free aparthotel features an outdoor pool, a fitness centre and self parking. Free WiFi in public areas and a free shopping centre shuttle are also provided. Additionally, a business centre, a meeting room and a children's pool are on-site. Each apartment features a kitchen with a fridge and a microwave, plus complimentary wireless Internet access and a TV with satellite channels. Guests can appreciate conveniences, such as a sitting area and a coffee/tea maker, and other amenities include an iPod dock and a DVD player. Weekly housekeeping is available.
Citadines Uplands Kuching offers 215 forms of air-conditioned accommodation with iPod docking stations and DVD players. This accommodation offers separate sitting areas. Satellite televisions are provided. Accommodation at this 4-star aparthotel has kitchens or kitchenettes with fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Kuching aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • Umbrellas

Internet

  • Free WiFi

Parking and transport

  • Covered self parking: MYR 2 per day
  • Limited parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free shopping centre shuttle
  • Car not required

Family friendly

  • Children stay free
  • Children's pool

Kitchen

  • Fridge
  • Microwave
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 20 for adults and MYR 14 for children
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: MYR 100.0 per night

Bathrooms

  • Shower
  • Free toiletries
  • Slippers
  • Towels provided
  • Hairdryer

Living spaces

  • Sitting area

Entertainment

  • TV with satellite service
  • DVD player
  • iPod docking station

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business centre
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Free newspapers (reception)
  • 24-hour front desk

Location highlights

  • Connected to a shopping centre
  • Near the airport
  • Near outlet shopping

Things to do

  • Fitness centre

Safety features

  • Fire extinguisher
  • First aid kit
  • Smoke detector

General

  • 215 rooms
  • 8 floors

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for MYR 100.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: MYR 20 for adults and MYR 14 for children (approximately)
  • Airport shuttle fee: MYR 15 per person (one-way)
  • Airport shuttle fee per child: MYR 15.00
  • Covered self-parking fee: MYR 2 per day
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

Property is also known as

Citadines Kuching
Citadines Kuching Uplands
Citadines Uplands
Citadines Uplands Apartment
Citadines Uplands Apartment Kuching
Citadines Uplands Kuching
Citadines Uplands Kuching Sarawak
Citadines Uplands Kuching Aparthotel
Citadines Uplands Aparthotel
Citadines Uplands Kuching Kuching
Citadines Uplands Kuching Aparthotel
Citadines Uplands Kuching Aparthotel Kuching

Frequently asked questions

Can I cancel my reservation for free at Citadines Uplands Kuching and receive a full refund?
Yes, Citadines Uplands Kuching offers free cancellation on select room rates, because flexibility matters! Please refer to Citadines Uplands Kuching cancellation policy on our site for more details about any exclusions or requirements.
Does Citadines Uplands Kuching have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Citadines Uplands Kuching pet-friendly?
No, pets are not allowed at this property.
How much is parking at Citadines Uplands Kuching?
Self-parking is available for MYR 2 per day. Limited spots are available.
What time is check-in at Citadines Uplands Kuching?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Citadines Uplands Kuching?
Checkout is at noon.
Does Citadines Uplands Kuching provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MYR 15 per person, one-way, applies.
Where is Citadines Uplands Kuching located?
Situated near the airport, this aparthotel is within 3 miles (5 km) of The Spring, Vivacity Megamall and Kuching Waterfront. City One Shopping Mall and Sri Srinivasagar Kaliamman Temple are also within 2 miles (3 km).
4.1
Very good
5 - Excellent
135
4 - Good
172
3 - Okay
53
2 - Poor
8
1 - Terrible
7

4.2/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
If someone want to check in, i recommend the Citadines Hotel to rest n relax. The officer there are also good and professional. The facilities are also good n interesting. Thank you Citadines Upland Hotel for your our service to us.
Stayed 2 nights in Sep 2020

1/5 Terrible

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Sad face IconDisliked: Staff & service, amenities
service is not good
Stayed 1 night in Feb 2020

2/5 Poor

Travelled with partner
The unit we stay toilet bowl not properly secured to the floor. This caused it move around. Overall, cleanliness of common area need to improve.
Stayed 5 nights in Dec 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, daily room cleaning & great gym& pool !
Stayed 5 nights in Dec 2019

1/5 Terrible

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, property conditions & facilities
Breakfast was absolutely abysmal and front desk staff was incompetent. Normal amenities like roomservice or a restaurant were missing completely. Staff told us it was a 3 star hotel even though they advertise with 4 stars.
Stayed 8 nights in Dec 2019

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