Search Apart Hotels in Highland

"Yes, parking was easily and accessible. Rooms were kept clean"

"Front desk person was very nice and polite. Breakfast was great."

"Todo muy bien! "

"The staff were very accommodating and attentive to my requests of staying in a quieter floor with a later check-in. The room was extremely clean and bigger than I expected, with the AC working perfectly (as I like to sleep in a cold room). Breakfast was no-frills (bagels, cereal, juice, etc) but no complaints otherwise. "

"Pros: Rooms were clean. Cons: I had 3 rooms booked for a bowling tournament at a bowling alley that the hotel owner, owns. Show up at 1:30, early, I know, fire trucks there. Fire alarm. No big deal. Go back at 2:30, go through the whole check in process only to be told I’d be charged $75 to check in a half hour early. Go back at 3:30. 12 people in line to check in. Computers down. Can’t check anyone in. Go to their bar to wait. $11 bottle of beer. Still nothing. Go back at 5:30 and able to check in. Nothing offered. Absolutely unacceptable. Will never go back. There’s another hotel next door and it can’t be this bad at customer service."

"The only staff working at this establishment that knows what they’re doing or even cares is Naomi. Everybody else at the front desk is absolutely terrible. This facility does not provide toilet paper toiletries as soap nor do they give you fresh linens even during extended stays the kitchen is simply that two stove tops they don’t give you any pots pans, silverware plates, cups bowls, nothing so if you stay here, be prepared to bring everything you need including toilet paper"

"It was nice and new, large room and clean. We ate dinner at the bar. Ordered the steak it was terrible and got the carrot appetizer the bartender raved about, it was terrible as well. Breakfast was very good and the staff was welcoming. Not much around the hotel for other dinning or entertainment options. You’d have to drive."

"The inn could use some freshening up. Room carpet was stained in multiple places, for example, and the building badly needs to be repainted on the outside. Guests should be told when booking that their room will be on the third floor in case stairs are an issue. It’s a charming, historic building in a great location but it looks a little rundown. "

"I am extremely disappointed with my stay at this hotel. I paid over $500 for two rooms for two days, expecting at minimum a clean and safe place to stay. I checked in around 7 PM, grabbed my keys, and went straight to work without even looking at the room. When I returned around 5:30 AM, I discovered the room had bed bugs. This is completely unacceptable. Cleanliness and pest control should be the most basic responsibility of any hotel. To make matters worse, after bringing this serious issue to management, they refused to give me a refund. Charging guests premium prices for infested rooms and then refusing to make it right is terrible business practice. I would strongly warn anyone considering staying here to think twice. Save your money, save yourself the stress, and stay somewhere that actually cares about cleanliness and customer service."