Hesleden Hotels from ₹5,427

"A good place to stay overnight with easy access to Durham and beyond. However, there was no hot water that night or the following morning as the boiler had broken down. Reception said a 20% refund could be claimed through the booking agent. Not true. Booking agent bot would only provide £15 voucher on account and that took well over an hour to sort. Almost lost the will to live and the bot on site would not provide a telephone number or email address. "

"Friendly reception staff "

"Service in restaurant excellent"

"An excellent stay, friendly staff and grear surroundings... parking was ok, but if wedding on it could be tight... certainly recommend and we will be back"

"Spa was very nice, rooms comfortable staff very helpful. Food was ok, expensive for the quality, same menu for every food facility was a bit disappointing. Almost felt like Wetherspoon’s quality for restaurant prices. "

"Beach is amazing right in doorstep great sea views. I have stayed at this hotel more than 10 times this year I love it pool, sauna ,steam and gym free for guests even free parking . Staff are friendly apart from one of the leisure staff see if u can guest which one"

"Great value option, very new and spacious. Great location "

"The hotel has a great atmosphere and all the staff we encountered were lovely. It's a great location as well."

"Everything fine about this hotel. Only complaint is the £23.40 it cost us to park in St Mary’s Car Park opposite the hotel. It’s the closest car park. And that was from 3pm through to 10.30am the following morning. So not even 24 hrs. Surely the hotel could offer a preferential rate or some discount ? Sunderland City Council should be ashamed of themselves charging such ridiculous amounts. "