Search Hotels Near Hand & Stone Massage and Facial Spa, Stamford

"I was very disappointed in the staff in general. at the hotel the front desk check-in. She was rude. No welcome, greeting or other kindness. Our interaction with staff at breakfast was also rude. There’s no sign to explain self seating or self service. Both questions were asked of staff and their response was very rude. I’m sorry but if nothing is explained and the client is not informed, we assume certain services. When we checked out, there was no one at the desk. 9am on a Saturday. We waited. Finally after making eye contact multiple times with what seemed to be a manager wandering around the bar, he came over. Asked what we needed. Then he went into the staff office then said someone else would be with us a some point. No apology, no explanation, no service. We left the card keys and left. This all seems unacceptable at a high end Hyatt property."

"Solid Hotel for a short stay. Booked one of the king suites and while spacious it wasn’t the cleanest room but was good enough for a night. Could use a deep cleaning of bathroom sink, toilets, and tub."

"The whole place is under construction/renovation. Zero amenities. Pool was drained and nothing in service. Room was clean, quiet and comfortable, but nothing else as promised on the listing on hotels.com."

"great location, with garage spaced ( thought that is a bit confusing to figure out where the space was located); apartment was super comfy, nice size and layout, with living room/open kitchen concept (complete with all cooking and utensils ). Large bathroom w/a nice shower. Towels were wet but we worked that part out. great gym facilities in building and a fun basement equipped with (adult) games! rooftop was not open, even to enjoy the sunny day.. which meant the pool too was not available. I will definitely stay here agin"

"Front desk staff Irene and Andrew were very friendly and accommodating. I appreciate Irene for being so helpful and Andrew assisting her when she had questions. The room was clean and our stay was great! There is plenty of parking on the lower level. There was a big event going on and still plenty of parking. I would absolutely come back to stay here. Thank you Irene and Andrew."

"Best hotel"

"Location is convenient, right off the interstate. The hotel is a bit dated, but the rooms were clean and comfortable. I would stay again. "

"I had 2 different, very tasty bre as kfasts. Fitto dinner. A hood beer selection. And the staff coukd not have been friendlier. Great room. Nice TV."

"Good"