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"Over the top Excellent Service 👍"

"The best part of this hotel is that every member of the management team greets you with a smile, making you feel truly welcome. Initially, we were a bit uncomfortable with the given room due to the closed window, but once we reported it, the management team immediately upgraded us to a much better room free of charge. One important note: compared to European cleanliness standards I will rate 7 out of 10. Overall, every service they provided was amazing."

"Great location. Great view of the pyramids "

"Room is spotless and sheets are so clean. Service is impeccable especially Nour and Farha they made me feel at home. Breakfast is delicious and fresh! I would stay here every time I go to Egypt "

"Friendly staff.. willing to correct issues."

"Very helpful"

"Being a first-time solo female traveler, the staff made me feel safe and comfortable. The receptionist was extremely professional and attentive and provided great customer service as well as the other staff members. Overall, my stay was pleasant. "

"The room was an in excellent view right in front of the pirámides an the staff very helpful and courteous I recommend this hotel and ask for the rooms with the view "

"Location across from the GEM could not have been more convenient. All of the staff were helpful and willing, organizing a delightful day trip to Alexandria in addition to local transport. Newly renovated, the hotel was most comfortable, and the breakfast and restaurant facilities entirely satisfactory. Would stay here again."