"We have been treated as Royal Family. Evening staff from reception wearing black was not friendly. But others all from front office, house keeping, room service, driver all were nice to us."
"We have been treated as Royal Family. Evening staff from reception wearing black was not friendly. But others all from front office, house keeping, room service, driver all were nice to us."
"From the check in process, till the underground parking, there's literally no flaw that this property has. It was my second visit here and I am definitely going to be back again here!"
"From the check in process, till the underground parking, there's literally no flaw that this property has. It was my second visit here and I am definitely going to be back again here!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
We stayed at Chateu for one night. We were welcomed like royalty. Kindest staff I have ever seen. Great room size and amenities. Everything from towels to toiletries and even the pool was organic.
Food at the restaurant was amazing. Very relaxing and welcoming environment. I would visit Malaysia again just to stay at this resort.
We stayed at Chateu for one night. We were welcomed like royalty. Kindest staff I have ever seen. Great room size and amenities. Everything from towels to toiletries and even the pool was organic.
Food at the restaurant was amazing. Very relaxing and welcoming environment. I would visit Malaysia again just to stay at this resort.
Fahad
Reviewed February 18, 2016Reviewed February 18, 2016
From the moment we arrived at the hotel the staff were very welcoming and friendly.Allthe staff had lots of advice to give us abd heped us anyway they could .We would highly recommend it to anyone
From the moment we arrived at the hotel the staff were very welcoming and friendly.Allthe staff had lots of advice to give us abd heped us anyway they could .We would highly recommend it to anyone
Great location, close to the MRT and LRT lines and the Petronas Towers. Located in a shopping mall this allows easy access to shopping under one roof. Fantastic for a weekend break in this amazing city.
Great location, close to the MRT and LRT lines and the Petronas Towers. Located in a shopping mall this allows easy access to shopping under one roof. Fantastic for a weekend break in this amazing city.
I would call this Hyatt a true 5 star hotel.
Magnifecent facilities and a breakfast which truely does not leave any wishes unfullfilled. The staff is realy comitted and one can feel that they love what they are doing. Only 2 things to improve dear Hyatt : Dont let guests wait till 3 pm to check in only because your rules say u can. Secondly dont insist on a ridiculously high deposit from guests who paid already advance.
I would call this Hyatt a true 5 star hotel.
Magnifecent facilities and a breakfast which truely does not leave any wishes unfullfilled. The staff is realy comitted and one can feel that they love what they are doing. Only 2 things to improve dear Hyatt : Dont let guests wait till 3 pm to check in only because your rules say u can. Secondly dont insist on a ridiculously high deposit from guests who paid already advance.
Jens Peter
Reviewed February 18, 2023Reviewed February 18, 2023
Good location. Executive club staff & facilities recommended. Pool area excellent. Only downside is that contractors have left floors and windows in a poor state. Nasty dirty streaks on most windows and adhesive stains on tile floors makes floors look as if they are ready for a refurb. not just 6 months old. Such a shame as this is not the fault of Four Seasons.
Good location. Executive club staff & facilities recommended. Pool area excellent. Only downside is that contractors have left floors and windows in a poor state. Nasty dirty streaks on most windows and adhesive stains on tile floors makes floors look as if they are ready for a refurb. not just 6 months old. Such a shame as this is not the fault of Four Seasons.
judith
Reviewed January 26, 2019Reviewed January 26, 2019
EQ Kuala Lumpur was a fantastic hotel for our stay in the city. The place was immaculate and the staff were incredibly friendly and helpful. It's location is really good for the center of town and easy to access tourist spots.
Our room was spacious and clean, with a lovely view and comfy bed.
The breakfast was great and had loads of options. We also had lovely room service and enjoyed drinks at the amazing Sky51 bar, which guests can access too.
Thank you!
EQ Kuala Lumpur was a fantastic hotel for our stay in the city. The place was immaculate and the staff were incredibly friendly and helpful. It's location is really good for the center of town and easy to access tourist spots.
Our room was spacious and clean, with a lovely view and comfy bed.
The breakfast was great and had loads of options. We also had lovely room service and enjoyed drinks at the amazing Sky51 bar, which guests can access too.
Thank you!
What an amazing place to stay in the city of Kuala Lumpur! The staff are wonderful and nothing is too much trouble, the hotel is super clean and tidy and well located to be within walking distance to the Towers and train stations. The hotel restaurant is a really lovely place to sit and enjoy a meal or coffee overlooking views of the city below. Would recommend this place to anyone visiting KL for business or leisure !
What an amazing place to stay in the city of Kuala Lumpur! The staff are wonderful and nothing is too much trouble, the hotel is super clean and tidy and well located to be within walking distance to the Towers and train stations. The hotel restaurant is a really lovely place to sit and enjoy a meal or coffee overlooking views of the city below. Would recommend this place to anyone visiting KL for business or leisure !
3 night stay before our trip to Thailand. Very impressive hotel so we are booking for our return 4 nights before travelling back to uk.
Staff are so welcoming and friendly, rooms great and breakfast was amazing
3 night stay before our trip to Thailand. Very impressive hotel so we are booking for our return 4 nights before travelling back to uk.
Staff are so welcoming and friendly, rooms great and breakfast was amazing
A wonderful stay at a new hotel. The rooms were super clean, airy and had a great view. The breakfasts were tasty and varied. Nothing was too much trouble to cook fresh items for you. The pool is also worth visiting for a dip and a relax.
The staff certainly made the experience.
They were all friendly and helpful. The concierge organised our tickets for the towers and I was offered a few hours late check out for no extra fee.
The hotel is only a 5/10min walk from Petronas towers. The...
A wonderful stay at a new hotel. The rooms were super clean, airy and had a great view. The breakfasts were tasty and varied. Nothing was too much trouble to cook fresh items for you. The pool is also worth visiting for a dip and a relax.
The staff certainly made the experience.
They were all friendly and helpful. The concierge organised our tickets for the towers and I was offered a few hours late check out for no extra fee.
The hotel is only a 5/10min walk from Petronas towers. The...
Anonymous traveller
Reviewed January 29, 2024Reviewed January 29, 2024
all the staff are very nice and polite. spacious room. great location with a lot of shops around but road traffic in the area is bad. toilet flush can be stronger.
all the staff are very nice and polite. spacious room. great location with a lot of shops around but road traffic in the area is bad. toilet flush can be stronger.