Search Hotel Resorts in Gatlinburg - Pigeon Forge

"Overall"

"The Island Inn was extremely underwhelming for a Margaritaville property. The property does have an island theme and appears to be recently built or refurbished but no way matches the standard set by other Margaritaville hotels. In the end of the day it was just a cookie cutter mid-rise motel painted with tropical colors and a few refences to Margaritaville hung on the walls. The service breakfast and rooms were all lackluster. Let me start with the room, probably the noisiest room I ever slept or tried to sleep in. Intermittently throughout the night and day there was a humming noise like a motor running or trying to run. Every few minutes it would start, last approximately 20 to 30 seconds then stop. The sound was quite annoying when you are trying sleep and when you are awake also. I tried to identify source since we were on the third floor the elevator machine room on the first floor was eliminated. The ice machine was close but no one was using it and it was not making noise. In the morning I spoke to the front desk. After explaining the problem in detail, she told me it was probably the ice machine or the elevator. I explained that was highly unlikely and if it was other people would be hearing it too. Ask if she could pass it on for investigation. She said it was probably something for the engineer to look into but he is too busy pumping out the pool. It was obvious she didn’t care my wife and I had trouble sleeping because of the noise. Someone trained in customer s"

"Outdoor pools were not open yet, but indoor pool was perfect for the kids. Loved having the restaurant right in the lobby and they make great margaritas you can take to the pool with you. "

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"Rude front staff beds were awful "

"Wonderful view from our balcony! Cozy bed. Very clean room during our stay. The hotel staff were kind when we checked in. Plan to stay here a THIRD time since we chose to make this our second visit after our initial stay!"

"The pool was awesome"

"The room was clean, balcony view was okay, and the pool was clean."

"Yes , very friendly "