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"Great location and nice hotel"

"Great"

"My wife and I have enjoyed traveling to this Westin property for 20+ years now. It's always first class. Great location, friendly staff and well appointed rooms. A must stay!"

"I had a very disappointing experience during my recent stay. After a 6-hour flight, I arrived at the hotel around 9 PM expecting a smooth check-in, but that was not the case. The front desk associate working the night shift was rude and showed no basic customer service. While I was waiting, he didn’t acknowledge me or say he would be with me shortly. When I was finally checked in, I was given keys to an occupied room. This is a serious safety concern—had the guest inside reacted differently, the situation could have escalated dangerously. I returned to the front desk, and instead of apologizing, I had to wait again while he assisted someone else. Afterward, I was given a second room, but the hallway smelled strongly of dirty diapers, and to make matters worse, that room was also occupied. At this point, I was extremely frustrated, as all I wanted was to rest after traveling. Only then did he apologize and assign me another room. I requested a quieter location away from a crying baby nearby, but he told me that was the only option. To top it off, he made an inappropriate comment suggesting I was being cheap and should stay at a higher-end hotel if I wasn’t satisfied. This entire experience was unacceptable—between the lack of professionalism, safety issues, and disrespectful behavior, I would not recommend staying here."

"Breakfast is amazing, delicious and fresh, staff great, hotel clean and friendly "

"The staff was so so kind to me! I came in from work and key card wasn’t working and the gentleman could tell that I was stressed out. It was a small but MEANINGFUL act. I greatly appreciated how sweet ever was. "