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"Upon entering Excellence Punta Cana, we were greeted by a receptionist that provide us a cold towel, while taking our bags, and directing us to the front desk. The view of the the ocean was visible, at this point, and it was incredible! After checking in with the hotel receptionist, we were immediately upgraded from a garden view location to a private pool location view, at no additional charge. We were only asked to rate the reception at a secure Excellence website. Needless to say, the receptionist was very helpful and provided us a great deal of information. The service at this hotel was amazing. The food was spectacular, and everyone that worked at the hotel, we had interactions with, were very friendly, helpful, and a pleasure to be around. The housekeeping staff dud an incredible job and they were always done by the time we returned in the afternoon, before leaving again. We have been to Punta Cana, on several occasions, for vacation and stayed at many different resorts. This, by far, was the most comfortable, enjoyable, relaxing, and beautiful! The entertainment provided at night was also quite spectacular. Finally, the views of the ocean from the situated shaded seating/resting areas were almost unreal. He would highly recommend my excellence experience to anyone. I know I will be returning there again soon."

"All I can say is wow, me, my wife and our son went for 4 days, it was our 9 year wedding anniversary and my birthday the day we left. We always had plenty things to do, we went swimming daily, plenty of little shops to visit, they even have a casino inside the hotel area. Lots of things to do for adults and kids, we never had a chance to get hungry or thirsty, plenty of food throughout and drink stations, the food was amazing, the buffet had plenty of options for breakfast lunch and dinner, we received two restaurant reservations and we went to the tequila restaurant and the Indian food place, they were both awesome. The staff was always helpful and courteous, our room was closer to the beach and was tastefully decorated. I really can’t wait to go back ❤️"