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"Amazing in every aspect, location close to Gran Via and Plaza Mayor, very courteous helpful staff, most comfortable beds and functional room, and breakfast that leaves nothing to wish for."

"Everything was great. The only thing was a little crowded, the elevators and the breakfast. But the hotel’s location was excellent. "

"The staff were very friendly and helpful. The hotel is in a great location and the breakfast was good. "

"Everything about the hotel was very excellent. The room was spotless - very clean. The bathroom had nice big towels and the shower was awesome. All of the staff in the hotel from the breakfast area, the cafe, the restaurant and the reception desk could not have been friendlier!!! My husband and I were impressed with every aspect of the hotel. "

"Beautiful place."

"Everything perfect "

"Staff were all very helpful, spoke excellent English, were patient with our broken Spanish. They were accommodating, interesting sources of local information, and enhanced our amazing stay. Wish we could have stayed longer. Room was spacious, beds were super comfortable, the room was impeccably clean, quiet and the turn down service was excellent. Location of the hotel is prefect being so close to the metro."

"Other than smaller than expected, our Triple 2 room was nicely updated. Liked the sturdy balcony window that open/shut easily, as the street was full of lively pedestrians 24/7 (happy we brought ear plugs). Nice bathroom fixtures and shower had good water pressure. Breakfast buffet had good selections. 3 decent size elevators. Helpful staff. "

" Clean room, great staff, best location in the heart of the Gothic Quarter"