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Hard Rock Hotel Madrid
4.5 star property

Luxury hotel connected to a railway/underground station in Arganzuela with seasonal outdoor pool

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hard Rock Hotel Madrid

Photo gallery for Hard Rock Hotel Madrid

Down duvets, minibar, in-room safe, desk
Rock Star Suite | Down duvets, minibar, in-room safe, desk
Front of property
Pool views
Reception

Overview of Hard Rock Hotel Madrid

VIP Access
Reviews
9.4

Exceptional

Highlight
  • Offers an outdoor pool. Only 5% of properties have this in Madrid.

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
Ronda de Atocha 17, Madrid, 28012
  • Popular LocationChachaMoon1 min walk
  • Popular LocationMuseo Nacional Centro de Arte Reina Sofía1 min walk
  • Popular LocationMadrid (XOC-Atocha Train Station)5 min walk
  • Popular LocationMadrid Atocha Station9 min walk
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Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Down duvets, minibar, in-room safe, desk

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Silver Suite

Down duvets, minibar, in-room safe, desk

Silver Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rock Star Suite

Down duvets, minibar, in-room safe, desk

Rock Star Suite

Highlights

Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, City View

Down duvets, minibar, in-room safe, desk

Superior Twin Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room

Down duvets, minibar, in-room safe, desk

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Down duvets, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Garden View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, City View

Down duvets, minibar, in-room safe, desk

Superior Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Room

Deluxe Family Room | Down duvets, minibar, in-room safe, desk

Deluxe Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Down duvet
Blackout curtains
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Gold Suite, Terrace

Gold Suite, Terrace | Down duvets, minibar, in-room safe, desk

Gold Suite, Terrace

Highlights

Deck/patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Madrid

Located in Arganzuela neighbourhood, Hard Rock Hotel Madrid is connected to a railway/underground station. Royal Palace of Madrid and Calle de Alcalá are notable landmarks, and the area's natural beauty can be seen at El Retiro Park and Casa de Campo. Madrid Zoo Aquarium and Madrid Amusement Park are not to be missed. Guests appreciate the hotel's location for the sightseeing.
Visit our Madrid travel guideOpens in a new window

What's nearby

  • Prado Museum - 12 min walk
  • Puerta del Sol - 19 min walk
  • Plaza Mayor - 20 min walk
  • El Retiro Park - 3 min drive
  • Gran Via - 4 min drive

Getting around

  • Madrid (XOC-Atocha Train Station) - 5 min walk
  • Estación del Arte - 5 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 22 min drive

Restaurants

  • La Canibal - 2 min walk
  • Cafeteria Pando - 2 min walk
  • Burger King - 2 min walk
  • Atocha Tandoori - 5 min walk
  • Pupusería Río Grande Café - 4 min walk

About this property

Hard Rock Hotel Madrid

Luxury hotel near Prado Museum
Hard Rock Hotel Madrid is located close to El Retiro Park and Puerta del Sol, and provides a poolside bar, a terrace and designer shops on-site. The on-site restaurant, Sessions, features pool views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
Other perks include:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), smoke-free property and a gift shop
  • A porter/bellboy, multilingual staff and a lift
  • Luggage storage, a front desk safe and a 24-hour front desk
  • Guest reviews speak well of the dining options, bar and breakfast
Room features
All 161 rooms offer comforts, such as pillow menus and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews give good marks for the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Down duvets and free cots/infant beds
  • Bathrooms with rainfall showers and free toiletries
  • 49-inch Smart TVs with digital channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM–11:00 AM for a fee: EUR 24 for adults and EUR 13.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • GMT+1
  • RT60
  • Sessions

Things to do

  • Designer stores
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rug in room
  • Doorbell and phone notification
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste on request

Entertainment

  • 49-inch Smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 10 May:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 24 lb per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from April to September
Pool access available from 11:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Frequently asked questions

Does Hard Rock Hotel Madrid have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM to 7:00 PM. The swimming pool is closed seasonally each year from October 15 until May 10.

How much does it cost to stay at Hard Rock Hotel Madrid?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Madrid on 19 May 2024 start from ₹14,425.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hard Rock Hotel Madrid pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 24 lb per pet. There's a fee of EUR 30 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Hard Rock Hotel Madrid?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hard Rock Hotel Madrid?

Checkout is at noon.

Where is Hard Rock Hotel Madrid located?

Located in Arganzuela, this luxury hotel is within a 15-minute walk of Museo Nacional Centro de Arte Reina Sofía, Prado Museum and Plaza de Santa Ana. Puerta del Sol and Plaza Mayor are also within 1 mile (2 km). Estación del Arte is only a 5-minute walk and Lavapies Station is 7 minutes.

Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 832 out of 1105 reviews" "
Rating 8 - Good. 188 out of 1105 reviews" "
Rating 6 - Okay. 55 out of 1105 reviews" "
Rating 4 - Poor. 22 out of 1105 reviews" "
Rating 2 - Terrible. 8 out of 1105 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the staff was helpful
Stayed 4 nights in Apr 2024

6/10 Okay

Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good room. Nice staff at front door. Bad and expensive food and beverage offering.
Stayed 2 nights in Apr 2024

8/10 Good

Orville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cigarettes smoking and cigarettes butts on the entrance of the hotel
Stayed 3 nights in Apr 2024

8/10 Good

Cassandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the room and facilities. We did not love that we had to run up the stairs to ask if someone could let us up the lift for our pram. Loved the live music and musical references all over the hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Ludy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not possible to check in early, we need to pay 80 euros for upgrade out room and the safe box in the room is broken, and maintenance staff need to come to replace the battery.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellence
Stayed 2 nights in Apr 2024

6/10 Okay

sebastien

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Staff wanted to charge me for my baby traveling with us(booked a king size bed because she sleeps with us still).Rooms are inside inner court with DJ events and parties so very noisy, you cannot aerate your room(not ours) smells like cigarette and its stuffed up. Would not recommend .
Stayed 2 nights in Apr 2024

10/10 Excellent

Delmary

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Feb 2024

8/10 Good

Arch

Liked: Cleanliness, staff & service, property conditions & facilities
The entrance to the hotel had a very steep set of steps to climb to gain entry. There was no bellman on duty and dragging luggage up those steps was very difficult. I don’t see how a wheel chair bound guest would get in.
Stayed 1 night in Mar 2024