"The staff were so friendly and attentive. We stayed three different nights during our 10 days in Rwanda and they remembered us, gave us the room we liked best, did our laundry (for a cost) but kept it for us until we returned. The food was delicious and a varied menu. The shower was hot and had pressure. The air conditioning worked well. We would stay here again"
"The staff were so friendly and attentive. We stayed three different nights during our 10 days in Rwanda and they remembered us, gave us the room we liked best, did our laundry (for a cost) but kept it for us until we returned. The food was delicious and a varied menu. The shower was hot and had pressure. The air conditioning worked well. We would stay here again"
"Viešbutis nedidelis, ramus, švarus. Geras kainos/kokybės santykis. Kambariai erdvūs, reguliariai tvarkomi, aptarnaujantis personalas paslaugus. Mielai pagelbėja įvairiais klausimais, užsako transportą kelionei iš/į oro uostą. Tiesa, už tai imamas papildomas mokestis. Šilto vandens gali tekti palaukti 1-2 minutes kol atbėgs vamzdžiais. Papildomų paslaugų (pvz., sporto kambarys, baseinas) viešbutyje nėra tačiau yra restoranas. Maistas neblogas. Tiesa, skubant pusryčius patartina užsisakyti iš...
"Viešbutis nedidelis, ramus, švarus. Geras kainos/kokybės santykis. Kambariai erdvūs, reguliariai tvarkomi, aptarnaujantis personalas paslaugus. Mielai pagelbėja įvairiais klausimais, užsako transportą kelionei iš/į oro uostą. Tiesa, už tai imamas papildomas mokestis. Šilto vandens gali tekti palaukti 1-2 minutes kol atbėgs vamzdžiais. Papildomų paslaugų (pvz., sporto kambarys, baseinas) viešbutyje nėra tačiau yra restoranas. Maistas neblogas. Tiesa, skubant pusryčius patartina užsisakyti iš...
"You lie to us there is no wifi in the room.we cannot order certain food.vath room s not clean well.Those who are working in the serving food and mangement very kind."
"You lie to us there is no wifi in the room.we cannot order certain food.vath room s not clean well.Those who are working in the serving food and mangement very kind."
"Good comfortable stay. The hotel has a nice location (near embassies, President's office and the UN) but being on the main road is a bit noisy. They can also improve their maintenance. But overall good for the price."
"Good comfortable stay. The hotel has a nice location (near embassies, President's office and the UN) but being on the main road is a bit noisy. They can also improve their maintenance. But overall good for the price."
"The staff was very welcoming and friendly, I enjoyed the nice room with fridge. There was a gym there too which was great to use. The breakfast had a great variety and the boy running the omelet stand was so good at his job. Only problem was the restaurant in the evening. I ordered soup and waited over 1.5 hours for it... That was not good. "
"The staff was very welcoming and friendly, I enjoyed the nice room with fridge. There was a gym there too which was great to use. The breakfast had a great variety and the boy running the omelet stand was so good at his job. Only problem was the restaurant in the evening. I ordered soup and waited over 1.5 hours for it... That was not good. "
"The property was not as advertised. The place appears a bit run-down and the rooms we stayed in had stained and partially broken toilet seats. We had to urgently make arrangements to secure alternative accommodation for our elderly mothers, which was extremely inconvenient.
The hotel employee who was on duty was however very helpful and understanding, which we appreciated very well. He also contacted the hotel manager who was equally understanding and promised to process a refund for the room...
"The property was not as advertised. The place appears a bit run-down and the rooms we stayed in had stained and partially broken toilet seats. We had to urgently make arrangements to secure alternative accommodation for our elderly mothers, which was extremely inconvenient.
The hotel employee who was on duty was however very helpful and understanding, which we appreciated very well. He also contacted the hotel manager who was equally understanding and promised to process a refund for the room...
"They are currently shifting to the place across the street, so things are bit haphazard as they make the change. They did switch us to a different room when our key wasnt working. They also worked very hard to accomodate us in other ways. Overall good experience. "
"They are currently shifting to the place across the street, so things are bit haphazard as they make the change. They did switch us to a different room when our key wasnt working. They also worked very hard to accomodate us in other ways. Overall good experience. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
The room was wonderful both in style cleanliness and facilities. The staff in reception, room service, the restaurant and the bar were always ready to help with anything and with such charm and generosity. I found no fault in anything during my stay.
The room was wonderful both in style cleanliness and facilities. The staff in reception, room service, the restaurant and the bar were always ready to help with anything and with such charm and generosity. I found no fault in anything during my stay.
Audrey
Reviewed November 10, 2025Reviewed November 10, 2025
Traveller from the UK. Overall this hotel is clean and comfortable but in need of a lick of paint and some new decor. However the staff really make you feel welcome, and were friendly to talk to and a good source of information for where to go in Kigali. As an example of how great I found the staff I'd ike to mention 3 people in particular who made my stay a good one. Firstly the housekeeper Valen who cleaned my room everyday. He was very helpful and courteous. Nothing was a problem and the room...
Traveller from the UK. Overall this hotel is clean and comfortable but in need of a lick of paint and some new decor. However the staff really make you feel welcome, and were friendly to talk to and a good source of information for where to go in Kigali. As an example of how great I found the staff I'd ike to mention 3 people in particular who made my stay a good one. Firstly the housekeeper Valen who cleaned my room everyday. He was very helpful and courteous. Nothing was a problem and the room...
We stayed here for 2 separate nights at the start and end of our visit to Rwanda. Transport was waiting for us at the airport and took us swiftly to the hotel. We were decamped for the first night to an annex due to the hotel being full - this was ok but a bit of a time warp as it was an older building. The room was spacious and comfortable enough, but not the "superior" room we had booked. On our return, however, we were upgraded to a superior suite, which more than compensated for the first...
We stayed here for 2 separate nights at the start and end of our visit to Rwanda. Transport was waiting for us at the airport and took us swiftly to the hotel. We were decamped for the first night to an annex due to the hotel being full - this was ok but a bit of a time warp as it was an older building. The room was spacious and comfortable enough, but not the "superior" room we had booked. On our return, however, we were upgraded to a superior suite, which more than compensated for the first...
Staff were very helpful and organised taxis etc. Room was large , bed comfortable and had good wifi.
There was a bar and restaurant although I did not dine there.
Staff were very helpful and organised taxis etc. Room was large , bed comfortable and had good wifi.
There was a bar and restaurant although I did not dine there.