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"It was really great, I love the hotel "

"They placed me in a room that reeked of mold and mosquito chemicals. When I requested a different room, the staff sprayed deodorant in the one next to mine—I could hear it clearly. When I asked about it, she confirmed it. That response was both unprofessional and unacceptable. I left the property within minutes, wheezing and with a pounding headache."

"Prima verblijf, vriendelijk en behulpzaam personeel."

"The staff were wonderful, the food was delicious, and the hotel is right beside Lake Kivu. The chef even prepared food based on some dietary issues I had. In brief, I could not ask for a better stay. Kudos to all the kind and hardworking people working at this hotel "

"Wonderful experience. Good breakfast (especially the one to go). The fire in the room is very nice and the hotel is very clean. People are nice and warm. "

"Waking up to the views of Lake Kivu were amazing the food and the staff were fantastic! Margret and her team were very friendly, attentive and catered to our needs. The rooms are exactly as shown in the pictures.online. Can’t wait to go back- Would highly recommend ."

"Tenía altas expectativas del hotel pero todas fueron superadas. Un lugar hermoso, habitaciones increíbles y un servicio del más alto nivel."