"First off, I want to highlight that this review is as low as it is because of their service. Absolutely terrible service, treating their customers as a bunch of livestock and animals. We prepaid for this hotel via Hotels.com. They did not offer our prepaid reservation, claiming that the price was too low. This I understand, and I was even willing to pay extra to make up for it. However, it’s how they handled the situation. We had an extra person visiting us, they were going to stay somewhere...
"First off, I want to highlight that this review is as low as it is because of their service. Absolutely terrible service, treating their customers as a bunch of livestock and animals. We prepaid for this hotel via Hotels.com. They did not offer our prepaid reservation, claiming that the price was too low. This I understand, and I was even willing to pay extra to make up for it. However, it’s how they handled the situation. We had an extra person visiting us, they were going to stay somewhere...
"Absolutely amazing place! Beautiful, immaculately maintained, great rooms, a villa with a pool is nothing short of divine. Great restaurants. Fabulous stay."
"Absolutely amazing place! Beautiful, immaculately maintained, great rooms, a villa with a pool is nothing short of divine. Great restaurants. Fabulous stay."
"Bad management, not supportive of customers travel problems, no refund even if I was going to go back later. Even breakfast I paid in advance as extra $20.- was never refunded!"
"Bad management, not supportive of customers travel problems, no refund even if I was going to go back later. Even breakfast I paid in advance as extra $20.- was never refunded!"
"should grade this hotel as 1 star for everall.... Pls do not expect comfort in the room or in the premises. And do not expect good service from the front desk including the boss which he claim he is.
Terrible experience, cancelled my room even no refund, the so called Boss said can refund at the first place, after 5min, he said no refund.
Not worth value, consider other hotel Please. "
"should grade this hotel as 1 star for everall.... Pls do not expect comfort in the room or in the premises. And do not expect good service from the front desk including the boss which he claim he is.
Terrible experience, cancelled my room even no refund, the so called Boss said can refund at the first place, after 5min, he said no refund.
Not worth value, consider other hotel Please. "
"The entire hotel staff were friendly and helpful throughout my entire stay. If you are looking for quiet place near the beach then this is the place to choose! Hope to stay there again soon!"
"The entire hotel staff were friendly and helpful throughout my entire stay. If you are looking for quiet place near the beach then this is the place to choose! Hope to stay there again soon!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Fa-bu-lous! Elegant hotel, comfortable and well designed rooms, amazing pool, perfect beach, food is superb, staff is attentive and efficient. Can only recommend highly.
Fa-bu-lous! Elegant hotel, comfortable and well designed rooms, amazing pool, perfect beach, food is superb, staff is attentive and efficient. Can only recommend highly.
We treated ourselves to a night here at the end of a trip to Oman.Could not fault this place.Amazing location,comfortable rooms,good food and friendly staff all combined to make this a memorable visit!Outstanding!
We treated ourselves to a night here at the end of a trip to Oman.Could not fault this place.Amazing location,comfortable rooms,good food and friendly staff all combined to make this a memorable visit!Outstanding!
Wonderful place. The service was the best we’ve experienced in the Gulf/M.E, Omani guides were so welcoming and knowledgable (great to see local people/economy supported). The food is pricey but everything we ate, we loved! I’d advise arriving at dusk - the resort looks its best at this time. Also bring mosquito repellent (or ask at front desk - they’ll give it free :) as it’s not too high or dry for knats! My only slight disappointment was the misleading photography of the place on every...
Wonderful place. The service was the best we’ve experienced in the Gulf/M.E, Omani guides were so welcoming and knowledgable (great to see local people/economy supported). The food is pricey but everything we ate, we loved! I’d advise arriving at dusk - the resort looks its best at this time. Also bring mosquito repellent (or ask at front desk - they’ll give it free :) as it’s not too high or dry for knats! My only slight disappointment was the misleading photography of the place on every...
Elizabeth
Reviewed September 8, 2018Reviewed September 8, 2018
The hotel was a great experience we had as a family by having two deluxe rooms...it could have been better if the rooms can be connected.
The main highlight was how you found an Omani nationals working in every part of the services in that corner of the world were foreigners do most of the work.
We enjoyed our time there...tiny minor things didn't effect our stay..
The hotel was a great experience we had as a family by having two deluxe rooms...it could have been better if the rooms can be connected.
The main highlight was how you found an Omani nationals working in every part of the services in that corner of the world were foreigners do most of the work.
We enjoyed our time there...tiny minor things didn't effect our stay..
After 12 nights here and as a 40+ yr old Solo western female I can honestly say that this hotel and irs super staff could not hace done anything more to make me feel comfortable and extremely welcome. W Hotels offers in house events and a music / design aesthetic which was so pleasing making staff feel great to be working there. I had some brilliant conversations with staff of all ranking and ages who really gave super service throughout. The pool / gardens area is very beautiful, safe for kids...
After 12 nights here and as a 40+ yr old Solo western female I can honestly say that this hotel and irs super staff could not hace done anything more to make me feel comfortable and extremely welcome. W Hotels offers in house events and a music / design aesthetic which was so pleasing making staff feel great to be working there. I had some brilliant conversations with staff of all ranking and ages who really gave super service throughout. The pool / gardens area is very beautiful, safe for kids...
Excellent all round. The Somerset is located above the Panorama mall and is easily accessed directly from the mall or from the basement carpark. Plenty of free parking in the basement and main open air car park. We stayed in a two bedroom apartment that had one king size bed with an ensuite bathroom, a second twin bedroom, a communal shower room, living/dining room with an open plan kitchenette (with washing machine/dryer). Everything was modern and in good clean condition. Nice tasteful...
Excellent all round. The Somerset is located above the Panorama mall and is easily accessed directly from the mall or from the basement carpark. Plenty of free parking in the basement and main open air car park. We stayed in a two bedroom apartment that had one king size bed with an ensuite bathroom, a second twin bedroom, a communal shower room, living/dining room with an open plan kitchenette (with washing machine/dryer). Everything was modern and in good clean condition. Nice tasteful...
Everything about this hotel exceeds expectations. The staff are extremely attentive, kind and helpful in every part if the hoteL. I can’t praise them enough. Room was spacious with tea/coffee and plentiful free water, with large modern bathroom. The beds and pillows are super comfortable. The breakfast was varied and delicious esp the crepes. The gym and large indoor pool facilities are the best i have ever seen in a hotel. Lovely decor plus excellent equipment.. the pools outdoor and indoor are...
Everything about this hotel exceeds expectations. The staff are extremely attentive, kind and helpful in every part if the hoteL. I can’t praise them enough. Room was spacious with tea/coffee and plentiful free water, with large modern bathroom. The beds and pillows are super comfortable. The breakfast was varied and delicious esp the crepes. The gym and large indoor pool facilities are the best i have ever seen in a hotel. Lovely decor plus excellent equipment.. the pools outdoor and indoor are...
Ilona
Reviewed January 25, 2018Reviewed January 25, 2018
The hotel was hard to find and a lot of the taxi drivers didn't want to go so far but it was worth the trip. It truly is somewhere to escape the hustle and bustle.
The hotel was hard to find and a lot of the taxi drivers didn't want to go so far but it was worth the trip. It truly is somewhere to escape the hustle and bustle.
Staying at Al Fanar is one of the best experiences in life.
I went there with my wife, & we enjoyed each second of our trip.
1st; the hospitality is beyond expectations. The staff is very kind. I would like to personally Thank Mr. Hussein Al Ma'ashani for his extreme kindness and hospitality. They even offered complimentary coffee & fruit platter.
The hotel is safe and quiet, the rooms are very clean, & the parameters are very nice to walk&talk, & enjoy the ocean from the different seating...
Staying at Al Fanar is one of the best experiences in life.
I went there with my wife, & we enjoyed each second of our trip.
1st; the hospitality is beyond expectations. The staff is very kind. I would like to personally Thank Mr. Hussein Al Ma'ashani for his extreme kindness and hospitality. They even offered complimentary coffee & fruit platter.
The hotel is safe and quiet, the rooms are very clean, & the parameters are very nice to walk&talk, & enjoy the ocean from the different seating...
DR. UMAIR EMAD
Reviewed September 26, 2024Reviewed September 26, 2024
Stayed for a week here with my sister and the hotel staff were all so friendly and professional. We had a great experience. We ordered a lot of room service and the food was pretty good for a good price. The spa, swimming pool and sun deck was amazing as well. The only thing is that wifi was not strong enough to connect any other video calls except for Skype (on VPN, no FaceTime or Snapchat). We also had friends around so not really picky about the location. It’s 5 mins drive from the Grand...
Stayed for a week here with my sister and the hotel staff were all so friendly and professional. We had a great experience. We ordered a lot of room service and the food was pretty good for a good price. The spa, swimming pool and sun deck was amazing as well. The only thing is that wifi was not strong enough to connect any other video calls except for Skype (on VPN, no FaceTime or Snapchat). We also had friends around so not really picky about the location. It’s 5 mins drive from the Grand...
Anonymous traveller
Reviewed January 11, 2019Reviewed January 11, 2019