"Stayed in the Renaissance the previous visit to Atyrau and this hotel offers significantly better value (by far). Spacious rooms with kitchenette and living room space, good food at reasonable prices, and good overall level of service. Recommended."
"Stayed in the Renaissance the previous visit to Atyrau and this hotel offers significantly better value (by far). Spacious rooms with kitchenette and living room space, good food at reasonable prices, and good overall level of service. Recommended."
"Hotel makes a worn out impression. The breakfast was very poor. No buffet. You could choose between 3 different egg-types, with vegetables. It was even not possible to chose if you want to have tomato slices instead of peas with a omelette. Moreover one morning there was no coffee. Personnel in the restaurant needs proper training. In the reception personnel is ok."
"Hotel makes a worn out impression. The breakfast was very poor. No buffet. You could choose between 3 different egg-types, with vegetables. It was even not possible to chose if you want to have tomato slices instead of peas with a omelette. Moreover one morning there was no coffee. Personnel in the restaurant needs proper training. In the reception personnel is ok."
"The staff was extremely helpful and friendly. They didn’t change my bedding even once during my 10 days stay. The breakfast menu is very simple and poor, you have no choice to pick what you want to eat and no coffee offered."
"The staff was extremely helpful and friendly. They didn’t change my bedding even once during my 10 days stay. The breakfast menu is very simple and poor, you have no choice to pick what you want to eat and no coffee offered."
"Good location, but was a bit disappointed with the service (the fridge was not working, WI-FI was not working, they never rough me a new piece of soap and the breakfast looked like it was there for days.... pretty disgusting)
The stuff tried to be as helpful as they could though."
"Good location, but was a bit disappointed with the service (the fridge was not working, WI-FI was not working, they never rough me a new piece of soap and the breakfast looked like it was there for days.... pretty disgusting)
The stuff tried to be as helpful as they could though."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
One of the best hotels in the world in my opion. The hotel is luxurious but trendy. Very clean. The staff is ultra-friendly. They made us feel at home right away. The spa facilities are spectacular.
One of the best hotels in the world in my opion. The hotel is luxurious but trendy. Very clean. The staff is ultra-friendly. They made us feel at home right away. The spa facilities are spectacular.
If you’re searching for a hotel to stay in Almaty but you’re put off by the room rates at the Ritz-Carlton, my advice is get a temporary second job to increase your budget because this hotel, their staff and the facilities are worth every penny of the cost.
The staff are second to none in their attention to detail, their anticipation of your requirements and going the extra mile to make your stay not just good but verging on the magical!
The management deserve an accolade for achieving such a...
If you’re searching for a hotel to stay in Almaty but you’re put off by the room rates at the Ritz-Carlton, my advice is get a temporary second job to increase your budget because this hotel, their staff and the facilities are worth every penny of the cost.
The staff are second to none in their attention to detail, their anticipation of your requirements and going the extra mile to make your stay not just good but verging on the magical!
The management deserve an accolade for achieving such a...
Great generously sized room, helpful reception staff and super speedy and good laundry team. Breakfast was nice. Steam room, sauna and pool were nice.
Central location in Almaty. Hotel was a very dependable and helpful place to stay
Note that entrance has some steps.
Great generously sized room, helpful reception staff and super speedy and good laundry team. Breakfast was nice. Steam room, sauna and pool were nice.
Central location in Almaty. Hotel was a very dependable and helpful place to stay
Note that entrance has some steps.
Very good hotel, breakfast buffet included, all at a very good price.
Staff all very attentive and friendly. Made to feel welcome by everybody there - a great ambassador for Kazakhstan!
Very good hotel, breakfast buffet included, all at a very good price.
Staff all very attentive and friendly. Made to feel welcome by everybody there - a great ambassador for Kazakhstan!
Neil
Reviewed November 15, 2018Reviewed November 15, 2018