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The Umrao

Photo gallery for The Umrao

Primary image
Outdoor pool
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Overview of The Umrao

The Umrao

4.0 star property

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
N.H – 8, New Delhi, Delhi N.C.R, 110037

Explore the area

  • Popular LocationAmbience Mall11 min drive
  • Popular LocationDLF Cyber City12 min drive
  • AirportDelhi (DEL-Indira Gandhi Intl.)16 min drive
  • Popular LocationAyyappa Temple21 min drive

Room options

About this area

New Delhi

The Umrao is located in South West, a neighbourhood in New Delhi, and is in a shopping district and near the airport. Hauz Khas Complex and Qutub Minar are local landmarks, and some of the area's activities can be experienced at DLF Golf Course and Siri Fort Sports Complex.

What's nearby

  • Ambience Mall - 11 min drive
  • DLF Cyber City - 12 min drive
  • DLF Phase II - 13 min drive
  • Global Business Park - 19 min drive
  • Ayyappa Temple - 21 min drive

Getting around

  • New Delhi Bijwasan Station - 8 min drive
  • Sikandarpur Station - 8 min drive
  • Indira Gandhi International Airport (DEL) - 17 min drive

About this property

The Umrao

4-star hotel in the heart of South West
A round-trip airport shuttle, a coffee shop/cafe and a garden are just a few of the amenities provided at The Umrao. Treat yourself to a body treatment, a Swedish massage or reflexology at U SPA, the on-site spa. The on-site Indian cuisine restaurant, Thyme Fine Dining, features garden views. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking, valet parking and extended parking
  • Buffet breakfast (surcharge), a lift and a computer station
  • A 24-hour front desk, a front desk safe and free newspapers
  • Guest reviews give good marks for the helpful staff
Room features
All 57 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as climate-controlled air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Separate sitting areas, coffee/tea makers and daily housekeeping

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: INR 899 for adults and INR 899 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Thyme Fine Dining
  • Waffle-Coffee Shop

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (300 square feet of space)
  • A meeting room

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body treatments
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Cots/infant beds (surcharge)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

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Policies

Check-in

73% of travellers were happy with check-in
Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India. The proof of identity can be a valid driver's permit, valid passport or voter's identity card. A valid identity proof is required for all the guests sharing the room. Non Indian Residents are requested to present a valid passport along with a valid visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500.0 per night.
Cots (infant beds) are available for INR 1500.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 2499.00
  • Christmas Eve (24 December) Gala Dinner per child: INR 2499.00
  • New Year's Eve (31 December) Gala Dinner per adult: INR 2938.89
  • New Year's Eve (31 December) Gala Dinner per child: INR 3499.00

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: INR 899 for adults and INR 899 for children (approximately)
  • Airport shuttle fee: INR 1800 per vehicle (roundtrip, maximum occupancy 5)
  • Crib (infant bed) fee: INR 1500.0 per night
  • Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Umrao Hotel
Umrao Hotel New Delhi
Umrao New Delhi
Umrao
The Umrao Hotel
The Umrao New Delhi
The Umrao Hotel New Delhi

Frequently asked questions

Does The Umrao have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 4 Oct 2022, prices found for a 1-night stay for 2 adults at on 5 Oct 2022 start from ₹4,600.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Umrao pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Umrao?

Self-parking and valet parking are free at this property.

What time is check-in at The Umrao?

Check-in begins at 2 PM.

What time is check-out at The Umrao?

Checkout is at noon.

Does The Umrao provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 1800 per vehicle applies.

Where is The Umrao located?

Located in South West, this spa hotel is within 3 miles (5 km) of DLF Cyber City, DLF Phase II and Ambience Mall. Central Mall and Worldmark are also within 3 miles (5 km).

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 36 out of 118 reviews
5 - Excellent 31%
Rating 4 - Good. 43 out of 118 reviews
4 - Good 36%
Rating 3 - Okay. 15 out of 118 reviews
3 - Okay 13%
Rating 2 - Poor. 12 out of 118 reviews
2 - Poor 10%
Rating 1 - Terrible. 12 out of 118 reviews
1 - Terrible 10%

3.9/5

Cleanliness

3.8/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

3.7/5

Eco-friendliness

1/5 Terrible

Pankaj
Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Jun 2022

3/5 Okay

Abhi
Travelled with group
Liked: Staff & service, property conditions & facilities
NOTE: No outside food or drinks allowed. When you are on vacation, you want to relax and have your comfort food- not an option! You have to eat what you get. Property is nice and so is staff, but wouldnt recommend due to limitations and restrictions on what you can and cant do.
Stayed 1 night in Apr 2022

2/5 Poor

Rajeshwar
Travelled with family
Disliked: Amenities, property conditions & facilities
3.5 star property only
Stayed 1 night in Mar 2022

5/5 Excellent

VISHAL, Mumbai
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an amazing palatial property.extremely clean a well kept.service is also appreciable
Stayed 1 night in Feb 2022

2/5 Poor

Rohit
Liked: Cleanliness, amenities, property conditions & facilities
Its beautiful building. It was almost empty with many empty rooms but still i was given far most room at top floor.
Stayed 1 night in Jan 2022

5/5 Excellent

Kunal
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Cleanliness, Service & Hospitali
Stayed 1 night in Dec 2021

3/5 Okay

Kuldeep
Stayed 1 night in Nov 2021

4/5 Good

Kashyap
Stayed 2 nights in Sep 2021

2/5 Poor

Verified traveller
Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
They charge Rs.99+ taxes For a bottle of water apart from 2 small ones that are complimentary. The rooms have no ventilation what so ever and the staff is not very friendly.
Stayed 1 night in Sep 2021

1/5 Terrible

Shamima
Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very Bad experience
Very pathetic staff Late check in Rude reception staff Stewards acting as monitors Told that when you make payment then room key will be alloted
Stayed 1 night in Mar 2021