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Shizuka Ryokan Japanese Guesthouse

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Living area
Living area
In-room dining
Living area

Overview of Shizuka Ryokan Japanese Guesthouse

Shizuka Ryokan Japanese Guesthouse

4.0 star property

4.2/5 Very good

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Social distancing
Map
7 Lakeside Drive, Hepburn, VIC, 3461

Explore the area

  • Popular LocationHepburn Springs Golf Course5 min walk
  • Popular LocationHepburn Bathhouse & Spa16 min walk
  • Popular LocationHepburn Mineral Springs Reserve17 min walk

Choose dates to view prices

About this area

Hepburn

Located in Hepburn, Shizuka Ryokan Japanese Guesthouse is in a rural area and next to a golf course. Hepburn Springs Golf Course and Hepburn Bathhouse & Spa are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hepburn Regional Park and Dry Diggings Natural Features Reserve. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as horse riding in the area.

What's nearby

  • Hepburn Springs Golf Course - 5 min walk
  • Hepburn Regional Park - 10 min walk
  • Hepburn Bathhouse & Spa - 16 min walk
  • Hepburn Mineral Springs Reserve - 17 min walk
  • Laurie Sullivan Reserve - 2 min drive

Getting around

  • Daylesford Station - 6 min drive
  • Melbourne Airport (MEL) - 77 min drive

About this property

Shizuka Ryokan Japanese Guesthouse

Adults-only hotel with full-service spa and spa tub
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a spa tub and coffee/tea in a common area.
Shizuka Ryokan Japanese Guesthouse offers 6 air-conditioned accommodations with a hairdryer and free toiletries. Rooms open to balconies. Guests can surf the web using complimentary wireless Internet access. Fridges and coffee/tea makers are provided. Bathrooms include a shower. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Shizuka Ryokan has 2 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages spoken

English, Japanese

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Local cuisine breakfast available for a fee daily 8:30 AM–9:30 AM: AUD 35 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 18 holes of golf
  • Full-service spa
  • Hiking/biking trails
  • Private winery tours
  • Public winery tours
  • Hot tub

Family friendly

  • Fridge
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (388 square feet)

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Couples dining
  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Fridge

Outdoor space

  • Balcony

More

  • Iron/ironing board (on request)

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Policies

Check-in

Check-in from 2 PM - 9 PM
Late check-in fee charged for check-in between 9 PM and 11 PM

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9 AM - 6 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children younger than 17 are not allowed at this adults-only property; all guests 17 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for local cuisine breakfast: AUD 35 per person (approximately)
  • Late check-in fee charged for check-in between 9 PM and 11 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 17 years old are not permitted at this adults-only property
Guests under 16 years old are not allowed in the spa

Property is also known as

Shizuka Ryokan Japanese Guesthouse Hotel Hepburn
Shizuka Ryokan Hepburn Springs
Shizuka Ryokan Hotel
Shizuka Ryokan Hotel Hepburn Springs
Shizuka Ryokan Japanese Guesthouse Hotel Hepburn Springs
Shizuka Ryokan Japanese Guesthouse Hotel
Shizuka Ryokan Japanese Guesthouse Hepburn Springs
Shizuka Ryokan Japanese Guesthouse
Shizuka Ryokan Japanese Guesthouse Hepburn
Shizuka Ryokan Japanese house
Shizuka Japanese Hepburn
Shizuka Ryokan Japanese Guesthouse Hotel
Shizuka Ryokan Japanese Guesthouse Hepburn
Shizuka Ryokan Japanese Guesthouse Hotel Hepburn

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 14 out of 27 reviews
5 - Excellent 52%
Rating 4 - Good. 6 out of 27 reviews
4 - Good 22%
Rating 3 - Okay. 6 out of 27 reviews
3 - Okay 22%
Rating 2 - Poor. 1 out of 27 reviews
2 - Poor 4%
Rating 1 - Terrible. 0 out of 27 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much. So peaceful - just what we needed. Our room and all facilities were very clean and the attention to detail by the lovely staff really impressed. The traditional Japanese breakfast was equal to the best we have experienced in Japan. Highly recommend this guesthouse.
Stayed 1 night in Oct 2020

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Had to wait 15 minutes to check in as room wasn’t ready. Not very busy so really no excuse for that
Stayed 1 night in Mar 2020

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Tranquility in a Japanese setting. A portable heater in the room made switch on and off clicking sound at night. They did provide an itemised receipt, after questioning about overcharging our massages, they said that because we booked our accommodation through a third party. They had not mentioned the surcharge when showing me their listed prices.
Stayed 1 night in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the welcoming tea in your room to the friendliness and helpful staff, I would certainly recommend this hotel. Nothing was too much trouble.
Stayed 1 night in Nov 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018