Choose dates to view prices

Hepburn Spa Retreat

Photo gallery for Hepburn Spa Retreat

Primary image
Outdoor pool
Balcony
Balcony
32-inch flat-screen TV with satellite channels, TV, fireplace

Overview of Hepburn Spa Retreat

Hepburn Spa Retreat

5.0 star property

3.8/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Kitchen
Map
20-22 Mineral Springs Crescent, Hepburn Springs, VIC, 3461

Explore the area

  • Popular LocationHepburn Bathhouse & Spa2 min walk
  • Popular LocationHepburn Mineral Springs Reserve5 min walk
  • Popular LocationHepburn Springs Golf Course16 min walk

Room options

About this area

Hepburn Springs

Located in Hepburn Springs, Hepburn Spa Retreat is in the city centre and in a regional park. Hepburn Bathhouse & Spa and Hepburn Springs Golf Course are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hepburn Mineral Springs Reserve and Wombat Hill Botanic Gardens. Don't miss out on a visit to Lavandula Swiss Italian Farm. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Hepburn Bathhouse & Spa - 2 min walk
  • Hepburn Mineral Springs Reserve - 5 min walk
  • Hepburn Springs Golf Course - 16 min walk
  • Laurie Sullivan Reserve - 3 min drive
  • Convent Gallery - 5 min drive

Getting around

  • Daylesford Station - 6 min drive
  • Melbourne Airport (MEL) - 76 min drive

About this property

Hepburn Spa Retreat

5-star luxury hotel in the city centre
At Hepburn Spa Retreat, you can look forward to a terrace, a garden and a full-service spa. For some rest and relaxation, visit the Turkish bath/hammam or hot tub, and indulge in a Thai massage, hydrotherapy or aromatherapy. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking
  • Luggage storage and massage treatment rooms
Room features
All guest rooms at Hepburn Spa Retreat have comforts, such as private spa tubs and fireplaces, in addition to thoughtful touches, such as premium bedding and air conditioning.
Extra amenities include:
  • Bathrooms with separate baths/showers
  • 32-inch flat-screen TVs with satellite channels and DVD players
  • Balconies, kitchens and full-sized fridge/freezers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and public transport

  • Free self-parking on site

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • DVD player
  • Full-sized fridge
  • Kitchen
  • Microwave
  • Outdoor pool
  • Soundproofed rooms

Guest services

  • Front desk (limited hours)
  • Luggage storage
  • No housekeeping

Outdoors

  • Garden
  • Terrace

Spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • This property does not have any lifts

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • DVD player
  • Satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Fridge
  • Stovetop
  • Toaster

Outdoor space

  • Balcony

More

  • Fireplace
  • Iron/ironing board
  • Private hot tub
  • Soundproofing

Travellers also viewed these properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 75

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
The check-in location differs from the property location; to check in, go to Hepburn Bathhouse & Spa, Mineral Springs Reserve, Hepburn Spring
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-out fee: AUD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have any lifts
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hepburn Spa Retreat Hotel Hepburn Springs
Hepburn Spa Retreat Hotel
Hepburn Spa Retreat Hepburn Springs
Hepburn Spa Retreat
Hepburn Spa Retreat Hotel
Hepburn Spa Retreat Hepburn Springs
Hepburn Spa Retreat Hotel Hepburn Springs

Frequently asked questions

Does Hepburn Spa Retreat have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 2 Oct 2022, prices found for a 1-night stay for 2 adults at on 2 Nov 2022 start from ₹17,269.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hepburn Spa Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hepburn Spa Retreat?

Self-parking is free at this property.

What time is check-in at Hepburn Spa Retreat?

Check-in is from 3:00 PM - 6:00 PM. After-hours check-in is not available.

What time is check-out at Hepburn Spa Retreat?

Checkout is at 11 AM. Late checkout is available for AUD 75 (subject to availability).

Where is Hepburn Spa Retreat located?

Located in the heart of Hepburn Springs, this luxury hotel is within a 5-minute walk of Hepburn Bathhouse & Spa and Hepburn Mineral Springs Reserve. Hepburn Springs Golf Course and Daylesford Regional Visitor Information Centre are also within 3 mi (5 km).

Can I cancel my reservation for free at Hepburn Spa Retreat and receive a full refund?

Yes, Hepburn Spa Retreat offers free cancellation on select room rates, because flexibility matters! Please refer to Hepburn Spa Retreat cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 18 out of 47 reviews
5 - Excellent 38%
Rating 4 - Good. 13 out of 47 reviews
4 - Good 28%
Rating 3 - Okay. 7 out of 47 reviews
3 - Okay 15%
Rating 2 - Poor. 5 out of 47 reviews
2 - Poor 11%
Rating 1 - Terrible. 4 out of 47 reviews
1 - Terrible 9%

3.6/5

Cleanliness

3.7/5

Staff & service

3.4/5

Amenities

3.5/5

Property conditions & facilities

3.8/5

Eco-friendliness

5/5 Excellent

Ellysa
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

1/5 Terrible

Sharon
Disliked: Cleanliness, amenities, property conditions & facilities
We were told 3 pm check in. At 3 30 pm upon being given a key we entered a messy yet to be cleaned facility No time could be ogives as to when it would be available. We cancelled our booking
Stayed 1 night in Apr 2022

5/5 Excellent

Steve
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the privacy, the amenities, loved the room, loved the bathtub. Loved the staff and the hamper provided
Stayed 3 nights in Jan 2022

5/5 Excellent

Edina
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic Get Away
My partner and I enjoyed a lovely stay. Really quiet, romantic and private. We loved the massive hot-tub!!! Would absolutely stay here again.
Stayed 2 nights in Dec 2021

5/5 Excellent

Jasmine
Stayed 2 nights in Sep 2021

4/5 Good

julie and Reg
Liked: Staff & service, room comfort
High quality villa,luxurious shower,very comfortable bed. Gift pack of muesli,spa water and chutney a nice touch on arrival. Does need some touch ups as sink plug not working and walls need paint touch up.
Stayed 2 nights in Aug 2021

3/5 Okay

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Just a few problems with broken blinds and lack of tile strips and finishes. Broken blinds over bathing and showering area therefore should have been fixed before occupancy. As the broken pieces were on floor the staff would have been fully cognisant of these problems.
Stayed 2 nights in Jul 2021

5/5 Excellent

Verified traveller
Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views, luxurious spa bath, lovely atmosphere. Really comfy bed. Just took a little while to warm up when we first arrived.
Stayed 2 nights in May 2021

3/5 Okay

Verified traveller
Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Modern apartment that could have been far more worthy of its nightly rate if the rooms were serviced each day, the spa plug didn't leak causing water to spray across the room and heater in the spa worked. Quite a bit of mould in the shower that could be tended to. Foxtel did not work and when we arrived the room was like an ice box and we didn't want to get undressed to have a shower.
Stayed 2 nights in May 2021

2/5 Poor

Verified traveller
Travelled with partner
Disliked: Cleanliness, staff & service
Didn’t like much at all bad experience Dirty room things broken not repaired
Stayed 1 night in Mar 2021