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"Parking was easy. The refrigerator and microwave were both missing. The A/C was difficult to regulate and very noisy."

"Staff was excellent, breakfast was great would recommend to all"

"Upon arrival for check in we were informed of a water heater issue and that we could not check in. We had to purchase another hotel room on a weekend that all rooms were almost sold out in town and had to spend more than planned. We still haven’t received the refund for a room we never got to stay in."

"Clean room- mattress needs replacement, and carpet needs cleaning. The bathroom shower needs new caulk or someone who knows how to install it. Customer Service: No one should have to ring a bell for service and then be greeted. Breakfast was great!"

"Room is really outdated. Our room floor was dirty. The toilet was loose and moved when you used it. "

"Everything was clean"

"Very clean hotel and room, I pretty much only slept there but it was pleasant"

"It’s a lovely boutique hotel that has historic origins but has been fitted out very nicely now as a hotel. The attached Italian restaurant is excellent - we had two meals there and thoroughly enjoyed each. There is no staff to deal with - a lady came from the restaurant to let us our room key and we never saw anyone then. Lots of history in the area - 20 minutes to Shiner and the Spoetzel brewery for the tours there. 10 minutes from the Ottine Mineral Springs Spa. We’ve recommended it to friends travelling soon to the area."

"Ac didn’t work, the room looked like it hadn’t been cleaned in a while!! No tv unless you paid for Netflix. The room had NO trashcan anywhere!"