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"Start to finish, our stay was perfect. Location, room, facilities, food and team members…amazing. Location: Amazing grounds, where we watched deer. Room: Huge and comfy. Radiator a little noisy, but tiny thing. Pool/leisure centre spotless! Food: we had dinner, b&b…and didn’t expect a deal to have same menu as restaurant…but it was and amazing. Buffett evening meal with lots of choice/variety..even for me who is a fussy veggie. Breakfast the same high quality. Every single team member we spoke with were professional, polite and friendly. They cannot do enough. All in all a great stay, only area for improvement is mostly out of the resorts control. Drunk golfers swearing and staggering around the bars/restaurant. Family’s and kids really don’t need to hear it…and there should be security in place to keep them in check. Hopefully that was a one time thing, as the place is amazing. "

"Clean, safe, quiet and friendly staff"

"This was an amazing experience. The food was great. One of the waiters in breakfast, Ruhel, is really nice. Will love to come back here!"

"Excellent hotel, clean contemporary rooms and bathroom, not cheap and tacky like some of the hiltons. Smart lounge and breakfast areas, lovely friendly staff with a warm welcome. Parking onsite later in the day/evening is unlikely... there is a q park nearby or limited off street parking. "

"Had a twin room and staying with a friend. Good size. Comfy beds, and decent shower. Breakfast is cheap and cheerful, although nothing fancy. Arden is competively priced for staying on site at UK Games Expo at NEC, and a new pedestrian access along the main road the hotel entrance is on means you can be at the resort restaurants in under five minutes. They've built more parking out front which is handy. Shame they charge you an "early parking charge" if you arrive before the 2pm check-in. And early check in option would be nice."

"Easy quick check in. Arrived at 1pm and room was already ready. Didn’t use the bar or restaurant areas so unable to comment on those "

"The hotel was initially hard to find, but that is Birmingham. Once located the hotel is actually well situated and a very convenient and comfortable place to stay. Will use again."

"Great 2 day stay. Staff were helpful, breakfast was awesome, location was perfect. Only problem was the pull out bed for the 2 kids was a bit uncomfortable, but they seemed ok the 2nd night."

"Our room wasn’t suitable as we had a noisy family in the room above , I spoke to Abby the supervisor, Abby she was really understanding and changed us to another room and even upgraded us to a bigger room for our inconvenience. "