My first night, I asked to be moved to another room, the carpet hadn't been cleaned, and one of the rooms adjacent to my room was really noisy. The next I called again about moving to another room and when they finally moved me the room did not have any face cloths. I called them and they told me they would bring them in 15 minutes, I called them back later that night when I return and I was told they would bring some up. I never received them and mentioned it to the person at the front desk and he just apologized. Plus, the food they advertise, they don't serve or cook. Breakfast is coffee, cereal, and bagels.