Diosa del Agua Bacalar

Property class: 3

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Near Laguna Bacalar Ecological Park, Diosa del Agua Bacalar provides free continental breakfast, a terrace and a restaurant. Guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Queen Bed

A neatly made bed with a patterned blanket, a rolled towel, and a decorative wall hanging. There are two bedside tables with lamps and a small nightstand with a lamp.

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds

Room

Superior Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, Bathtub

A bedroom with a bed, a sofa, a nightstand, a window with curtains, and a wall-mounted lamp.

Premium Room, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

A hotel room with a bed, a TV mounted on the wall, a window with a view of greenery, and a door.

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 3 King Beds

View all photos for Deluxe Room, Multiple Beds

A bedroom with two beds, a TV, a sofa, a desk, and a balcony view.

Deluxe Room, Multiple Beds

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Luxury Room

Room

Luxury Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the area

Mario Villanueva Madrid, a neighbourhood in Bacalar, is home to Diosa del Agua Bacalar. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. Visit our Bacalar travel guide
Map
Av. 1 Costera Norte, Mz. 23 Lt. 2, Bacalar, QROO, 77930

What's nearby

  • A clear turquoise lake with visible rocks and lily pads.
    Laguna Bacalar Ecological Park
    1 min walk - 0.1 km
  • A coastal landscape with a large body of water, a road running parallel to the coast, and scattered buildings.
    Lake Bacalar
    3 min walk - 0.3 km
  • A coastal view with a stone fort, palm trees, a thatched-roof hut, and turquoise waters.
    Fort of San Felipe
    8 min walk - 0.7 km
  • Ecopark Bacalar
    3 min walk - 0.3 km
  • Zócalo
    11 min walk - 1.0 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    38 min drive

Restaurants

  • La Playita
    5 min walk
  • Las Miches De La 1
    2 min walk
  • I Scream Bar
    12 min walk
  • Xoloitzcuintle Bacalar
    3 min walk
  • Finisterre Cocina Mediterranea
    7 min walk

About this property

Diosa del Agua Bacalar

  • Hotel near Laguna Bacalar Ecological Park
  • At Diosa del Agua Bacalar, you can look forward to free continental breakfast, a terrace and a restaurant. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool, along with sunloungers
    • Free self-parking
    • Bike hire, a round-trip airport shuttle (surcharge) and beach umbrellas
    • Smoke-free property, concierge services and a front desk safe
  • Room features
  • All guest rooms at Diosa del Agua Bacalar have thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
  • More amenities include:
    • Free infant beds and travel cots
    • Restaurant dining guides, in-room massages and guidebooks
    • 30-inch Smart TVs with satellite channels
    • Fans and daily housekeeping

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  • Parking included
  • Free Wi-Fi
  • Air-conditioning
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Frequently asked questions

Does Diosa del Agua Bacalar have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

Is Diosa del Agua Bacalar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Diosa del Agua Bacalar?

Self-parking is free at this property.

What time is check-in at Diosa del Agua Bacalar?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Diosa del Agua Bacalar?

Checkout is at 11:30 AM.

Does Diosa del Agua Bacalar provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM-9:00 PM on request. A fee of MXN 250 per person applies.

Where is Diosa del Agua Bacalar located?

Located in Mario Villanueva Madrid, this hotel is steps away from Laguna Bacalar Ecological Park and Lake Bacalar. Ecopark Bacalar and Fort of San Felipe are also within 10 minutes.

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Reviews

Diosa del Agua Bacalar Reviews

8.0

Very good

8.6

Cleanliness

8.4

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 26 out of 52 reviews
Rating 8 - Good. 11 out of 52 reviews
Rating 6 - Okay. 7 out of 52 reviews
Rating 4 - Poor. 4 out of 52 reviews
Rating 2 - Terrible. 4 out of 52 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great - clean and friendly
Stayed 3 nights in Jan 2023
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
the property is located next to a road which can be noisy. the room a really small and during our stay we had no electricity or water.
Stayed 6 nights in Feb 2023
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was nice but I didn’t get any sleep because the bed was so terrible. Might as well have slept on cement.
Stayed 1 night in Feb 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una noche los vecinos no dejaban dormir
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es muy bonito, todo muy limpio, solamente que no tiene un lugar adecuado para guardar y colgar ropa, el espacio que hay es demasiado pequeño. Por lo demás todo estuvo muy bien.
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Liked: Staff & service
Disliked: Room comfort
Bacalar: mini croisière guidée sur la lagune: incroyable de beauté ; los rapidos + sympa pour les photos que pour les sensations aquatiques
Stayed 2 nights in Feb 2024
Verified review

4/10 Poor

Disliked: Cleanliness, room comfort

Relación precio-calidad no es del todo buena

Contexto: Viajé 3 días con mi esposa y mi hija de 5 años del 1 al 4 de enero de 2024. Habitación # 7. Cosas buenas del hotel - Excelente ubicación, frente a la laguna y a unos 10 min de caminata al centro. - El diseño del hotel como tal es acogedor y bonito. - Los recepcionistas son amables y serviciales. - El desayuno está rico, no inolvidable pero bien. - Tiene un mirador, terraza y mesa de ping-pong para pasar el rato. - La tele tiene Netflix y YouTube. Mejoras urgentes - El agua caliente para bañarse se acaba muy rápido. - El papel de baño es del más corriente (podrían incluso ahorrar si compraran otros mejores). - No me hicieron limpieza un día, nada más porque sí. - Las camas matrimoniales tienen bases de cemento, por lo que no se pueden mover. Háganse un favor y quiten esas bases para mayor flexibilidad. - No hay teléfono para comunicarse a recepción. Hay que ir sí o sí. - La caja fuerte es muy pequeña. No cabe ni una carpeta con papeles. - El aire no enfría mucho - no me imagino en verano. - El piso del baño es particularmente resbaladizo cuando se humedece. Ojo ahí. - La alberca no tiene calefacción. En general, creo que el precio que pagamos por noche ($2800 más impuestos) no corresponde al valor que recibimos. Tiene potencial, pero le falta mejorar en muchos aspectos claves.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpia y bonita la habitación y el hotel
Stayed 1 night in May 2023
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel en remodelacion. Albañiles trabajando. 0 privacidad. Sucio.
Stayed 3 nights in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy amable y atentos, la ubicación del hotel es buena, estás muy cerca de los lugares atractivos; precio / calidad 10 de 10.
Stayed 3 nights in Feb 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ofräscht och smutsigt hotell

Smutsigt överallt - vi klagade över poolen två gånger på 5 dagar och den var smutsig dem andra dagarna också. Byggarbete som lät mycket från 10.00-17.00 Problem med vatten och informerade inte när dem stängde av för kallvatten/varmvatten när dem renoverade. Hoteller har fler än 8 rum som det står på hemsidan Aldrig frukost klockan 08.00 som dem lovade. Där luktadw konstigt på hotellet. Toaletten gick i sönder. Positivt - deras frukost
Stayed 5 nights in Feb 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Charmant hôtel mais trop bruyant, chambre mal isolée. A 6h du matin bruit de pas aller retour interminables puis un gros camion s’est garé devant notre chambre ( pour les provisions de l’hôtel) avec des Klaxons.. expérience désagréable Point positif petit déjeuner varié et bon
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
El lugar es bonito, desgraciadamente me tocó ir en remodelación y había detalles todavía sin finalizar. Aún así, el lugar está bien ubicado y el personal es amable en general.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy hermoso lugar limpieza excelente los baños muy limpios la atencion del personal muy bien las intalaciones muy hermosas el restorant muy acogedor y sobre todo riquisima la comida precios muy comodos excelente
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk sted i Bacalar

Hotellet var bra på alle måter og lå flott til både til lagunen og byen. Veldig god mat på hotellets restaurant
Stayed 4 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato de las personas que atienden el hotel!!! El chef súper amable y cocina delicioso!! La pasamos muy contentos!!
Stayed 5 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto el diseño, el lugar esta súper bien ubicado, tiene todo para facilitar el viaje, el restaurante es muy bonito y el personal súper amable y te hace más ameno el viaje
Stayed 3 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bonito hotel

muy bonito el hotel, ideal para pasar un fin de semana romántico con tu pareja. muy sencillo pero limpio y lindo.
Stayed 1 night in Oct 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen servicio. Va a mejorar.

El hotel esta bastante agradable, aunque estaba en proceso de remodelación. Una vez que termine pienso debe quedar bastante agradable.
Stayed 2 nights in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación!

Lindo lugar y muy bien ubicado
Stayed 1 night in May 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Buen servicio pero no mencionan que sigue en obra
Stayed 1 night in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I can’t say enough great things about this property. Upon checkin, the guy that helped me out was absolutely great! He gave me a map to the city & circled places of interest, & really took his time explaining all of the things I should check out nearby to make my trip wonderful. The room was perfect. The bed was extremely comfortable. So much so, that I think I slept better there than I do at home, & I have an extremely comfortable bed at home too. :) The staff kept the place extremely clean & welcoming. I was only there two days, but wish I could’ve stayed longer. It was perfect.
Stayed 2 nights in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay 2 nights and I would come back especially they are building a pool right now! The room is well decorated. The bed is sooooo confortable and the staff is just amazing! The terrasse at the top is relaxing. This place has everything you need!
Stayed 1 night in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were here for one night. The staff was friendly and helpful during check in and out. We didn’t have hot water in our room- staff said that it wasn’t normal, but we didn’t say anything until check out (as hot water isn’t always common at some places, so we didn’t think much of it). Parking on site was nice. There was access to rental bikes, community kitchen area, hammocks, swings, view point, ping pong table, etc. The grounds were very cozy and welcoming. The room was good, we liked how there were notes regarding keeping geckos alive and safe, etc. around the room. Good location, within walking distance to downtown square, public parks, swimming, etc. Would book again!
Stayed 1 night in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place - Location is A+++

Great place to spend a relaxing evening in Bacalar. Easy walk to a private beach (10 pesos) and also a public access beach. Also right next door to great place for awesome ceviche and walk to all the local bars. Couldnt be better. We loved the mood lighting in the room and great bathroom/shower. We also loved the easy going breakfast spread in the morning and the friendly front desk staff. There is nothing critical at all - perfect spot and we're grateful for the hospitality.
Stayed 1 night in Mar 2020