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Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only

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Luxury
VIP Access
4.5 star property
9.6

Exceptional

Elegant escape by the tranquil lake

Surrounded by a serene lake, this hotel boasts elegant architecture and lush gardens. Unwind with a massage at the spa, enjoy two outdoor pools, and savour exquisite dining at the on-site restaurant.

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is ₹17,361
₹21,949 total
includes taxes & fees
3 Sept - 4 Sept

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe King Size Partial Lagoon View

A hotel room with a bed, a TV mounted on the wall, a balcony with chairs, and a ceiling fan.

Deluxe King Size Partial Lagoon View

10.0 out of 10
Exceptional
(9 reviews)
  • Partial lake view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Partial Lagoon View

A hotel room with two beds, a ceiling fan, a TV, and a balcony with a view of greenery.

Deluxe Double Partial Lagoon View

9.0 out of 10
Wonderful
(4 reviews)
  • Partial lake view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe King Size Front Lagoon View

Deluxe King Size Front Lagoon View | 1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Deluxe King Size Front Lagoon View

9.8 out of 10
Exceptional
(6 reviews)
  • Lagoon view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Partial Lagoon View

A hotel room with a large bed, a wooden headboard, a sofa, a TV, and a ceiling fan.

Junior Suite Partial Lagoon View

  • Partial lake view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Size Front Lagoon View

A hotel room with a bed, a desk, a chair, a ceiling fan, and a large window with a view of the sea.

Deluxe King Size Front Lagoon View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Size Partial Lagoon View

A modern hotel room with a large bed, wooden headboard, and a view of the hallway.

Deluxe King Size Partial Lagoon View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite with Partial Lagoon View

A modern hotel room with a wooden bed, a ceiling fan, a wall-mounted artwork, and a window with blinds.

Junior Suite with Partial Lagoon View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi
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About the area

Located in Bacalar, Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only is in a regional park and on a lake. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. Take the opportunity to explore the area for outdoor excitement like ecotours. Visit our Bacalar travel guide
Map
511 Costera, Bacalar, QROO, 77933

What's nearby

  • A coastal landscape with a large body of water, a road running parallel to the coast, and scattered buildings.
    Lake Bacalar
    2 min walk - 0.2 km
  • A calm lake with lily pads and trees reflecting on the water's surface.
    Cenote Azul
    2 min drive - 1.8 km
  • A tropical beach with clear turquoise water, palm trees, and a wooden structure.
    Cenote Cocalitos
    3 min drive - 1.5 km
  • A clear turquoise lake with visible rocks and lily pads.
    Laguna Bacalar Ecological Park
    6 min drive - 4.0 km
  • Municipal Spa of Bacalar
    4 min drive - 2.9 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    36 min drive

Restaurants

  • Navieros Bacalar
    5 min drive
  • Albahaca
    20 min walk
  • I Scream Bar
    5 min drive
  • La Trattoria 46
    5 min drive
  • El Enchanto Bacalar
    5 min drive

About this property

Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only

  • Luxury hotel near Lake Bacalar
  • Consider a stay at Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only and take advantage of a terrace, a garden and a hair salon. Treat yourself to a body wrap, a deep-tissue massage or a body treatment at the on-site spa. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a bar and a restaurant.
  • Other perks include:
    • 2 outdoor pools
    • Free self-parking
    • Continental breakfast (surcharge), a paddleboard on-site and a 24-hour front desk
    • Concierge services, a nature reserve and smoke-free property
  • Room features
  • All guest rooms at Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only offer thoughtful touches, such as premium bedding and laptop-compatible safes, in addition to amenities, such as free WiFi and air conditioning.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 32-inch Smart TVs with satellite channels
    • Coffee/tea makers and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: USD 10 to 50 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Kayaking
  • Paddleboard

Conveniences

  • 24-hour front desk
  • Hair salon

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • On a lake
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 3 floors
  • 4 buildings
  • Built in 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 300

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 10.00 to 50.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 010-007-005088/2025

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only?

As of 22 Aug 2026, prices found for a 1-night stay for 2 adults at Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only on 3 Sept 2026 start from ₹17,361, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only?

Self-parking is free at this property.

What time is check-in at Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only?

Checkout is at noon.

Where is Cristalino Lagoon Front Hotel Restaurant & SPA - Adults Only located?

Situated on a lake, this luxury hotel is within a 5-minute walk of Lake Bacalar and Cenote Esmeralda. Cenote Cocalitos and Cenote Negro are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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