Hotel Laguna Bacalar, by the sea, offers a peaceful escape with a rooftop terrace and garden. Enjoy the outdoor pool, children's pool, WiFi, and on-site car rentals. The staff receives consistent praise from guests.
Located in Bacalar, Hotel Laguna Bacalar is in a regional park and by the sea. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Bacalar travel guide
Consider a stay at Hotel Laguna Bacalar and take advantage of a rooftop terrace, a garden and car hire on-site. Stay connected with free WiFi in public areas.
You'll also find perks such as:
An outdoor pool and a children's pool
Free self-parking
A front desk safe, a 24-hour front desk and concierge services
Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: USD 3.06 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have any lifts
Pool access available from 9:00 AM to 9:00 PM
Property is also known as
Hotel Laguna Bacalar
Laguna Bacalar
Hotel Laguna Bacalar Hotel
Hotel Laguna Bacalar Bacalar
Hotel Laguna Bacalar Hotel Bacalar
Frequently asked questions
Does Hotel Laguna Bacalar have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 9:00 PM.
How much does it cost to stay at Hotel Laguna Bacalar?
As of 12 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Laguna Bacalar on 13 Mar 2026 start from ₹6,572, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Laguna Bacalar pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Laguna Bacalar?
Self-parking is free at this property.
What time is check-in at Hotel Laguna Bacalar?
Check-in start time: 3 PM; check-in end time: anytime.
What time is check-out at Hotel Laguna Bacalar?
Checkout is at noon.
Where is Hotel Laguna Bacalar located?
Situated by the sea, this hotel is within a 15-minute walk of Cenote Esmeralda and Lake Bacalar. Cenote Cocalitos and Cenote Azul are also within 1 mile (2 km).
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Reviews
Hotel Laguna Bacalar Reviews
6.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Stayed here before it’s a beautiful place to stay. Could use a upgrade inside the room but overall it was a nice, quiet, and beautiful place to stay at.
Everyone I encountered was very friendly and willing to assist us. We had breakfast one morning. It was delicious. Those chilaquiles continue to be as good as 2 years ago when we visited for the first time. Thank you all.
Tomas
Stayed 2 nights in Sep 2025
8/10 Good
Liliana
20 Jun 2025
Liked: Cleanliness, staff & service
There is a cenote in the lake directly in front of the hotel. The people and service were amazing. The facilities need updating.
The views from our balcony made our stay. Yes the hotel could use some upgrades but we had a multi-bed apt for a fair price, perfect for our family, and we were happy.
Three towels for four people, no air conditioning, no TV, no minibar, no hairdryer, no bedside tables, only one electrical outlet. The beds were comfortable and clean, the cleaning staff was attentive and very friendly, and the exterior was pleasant. The restaurant staff was inattentive and the service was very poor. No menu items were available, the coffee tasted like it was from the previous day, and the chilaquiles were tasteless and fried in very rancid oil
Ok, so if you want a place to sleep, this place is ok. The location is really good, but the hotel itself is run down. The mattresses are lumpy. We were told it was "rustic", but having what looked like fire ants crawling around made me a little uncomfortable. They do have tours of the lake that leaves from the property which was nice.and the views are amazing.
Love this place . Epic views , jump into cenote Esmeralda right off the dock . Take a boat tour from the friendly staff that operates via the same dock . Sunrise and moonrise over the lake was incredible and worth setting alarms for . A/C worked well and maids cleaned the room sparkly clean . Building is old so there are parts where tiles are loose but that comes with the territory being oldest hotel on the lake. Overall it was an incredible stay and a hard place to leave. I hope to return but we will have to get the private cabin that doesn’t have a drop off the porch as we will be returning with a toddler next trip .
Nicolas
Stayed 3 nights in Mar 2026
2/10 Terrible
Carole
6 Mar 2026
Liked: Cleanliness
Disliked: Amenities
The hotel has a marvelous view from its prime location. However, it is in desparate need of repairs and maintenance. It is not as represented online. Steps were broken Room door is flimsy. This location should be removed from Expedia listing. It is an abandoned property as an online search will verify.
The hotel was good with good view, but smells like sewer I had to open windows to not smell that all day, I’m supposed to stay for a week I just handled two days, very expensive everything around it, not much to see, customer service was ok
Hotel is located on a beautiful spot overlooking Lake Bacalar. It is perfect for swimming and enjoying the view from the room. It looks like the hotel was built long time ago and never upgraded or renovated. Bathroom especially was in really bad condition. We checked in for two nights but checked out after staying one night.
Let me start by saying the view of the lagoon was beautiful from the bungalow. However the place had a lot of ants and lizards. We also found some small insects in the bed while we were sleeping and fortunately they were not bedbugs. I don’t think we will stay again.