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Hotel Rancho Encantado

4.0 star property
Beachfront, with full-service spa

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Photo gallery for Hotel Rancho Encantado

Couples treatment room(s), body treatments, body wraps, body scrubs
Private beach, rowing
Breakfast, lunch, dinner served; Mexican cuisine
Exclusive Villa | Terrace/patio
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Hotel Rancho Encantado sits by the lake, offering a private beach and serene garden for unwinding. Guests can row on the water, sip drinks at the poolside bar, or savor Mexican dishes at Los Hechizos restaurant. Previous visitors consistently praise the attentive staff.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • On private beach
  • Bar
  • Spa

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Room options

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Oct 4 - Oct 5
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Oct 5 - Oct 6
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Available filters for rooms
Showing 12 of 12 rooms

View all photos for Cabin, Lake View

Cabin, Lake View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Cabin, Lake View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Premium bedding
Ceiling fan
Private bathroom
Rainfall showerhead
Hairdryer
Daily housekeeping
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Suite, Garden View

Superior Suite, Garden View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Superior Suite, Garden View

Highlights

Air conditioning
Ceiling fan
Premium bedding
Private bathroom
Rainfall showerhead
Hairdryer
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Garden double room with AC

Garden double room with AC | Premium bedding, in-room safe, iron/ironing board, bed sheets

Garden double room with AC

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Premium bedding
Ceiling fan
Private bathroom
Rainfall showerhead
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Room, 1 King Bed, Garden View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Ceiling fan
Premium bedding
Private bathroom
Rainfall showerhead
Hairdryer
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Master Suite

Garden Master Suite | Premium bedding, in-room safe, iron/ironing board, bed sheets

Garden Master Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Premium bedding
Ceiling fan
Private bathroom
Rainfall showerhead
Hairdryer
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, Garden View

Suite, Garden View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Ceiling fan
Premium bedding
Private bathroom
Rainfall showerhead
Hairdryer
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite lagoon view

Master Suite lagoon view | Premium bedding, in-room safe, iron/ironing board, bed sheets

Master Suite lagoon view

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Premium bedding
Ceiling fan
Private bathroom
Rainfall showerhead
Hairdryer
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Double suite, lagoon view

Double suite, lagoon view | Premium bedding, in-room safe, iron/ironing board, bed sheets

Double suite, lagoon view

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Premium bedding
Ceiling fan
Private bathroom
Rainfall showerhead
Hairdryer
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Jardin Doble 2 Camas

Suite Jardin Doble 2 Camas | Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite Jardin Doble 2 Camas

8.6 out of 10
Excellent
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Premium bedding
Ceiling fan
Private bathroom
Rainfall showerhead
  • Sleeps 4
  • 2 Queen Beds

View all photos for Casita Laguna Superior

Casita Laguna Superior | Premium bedding, in-room safe, iron/ironing board, bed sheets

Casita Laguna Superior

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Garden
Deck/patio
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Ceiling fan
Premium bedding
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Exclusive Villa

Exclusive Villa | Terrace/patio

Exclusive Villa

Highlights

Garden
Deck/patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized fridge/freezer
  • 969 sq ft
  • 2 bedrooms
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Traditional Cabin

Traditional Cabin | Premium bedding, in-room safe, iron/ironing board, bed sheets

Traditional Cabin

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Premium bedding
Private bathroom
Rainfall showerhead
  • 398 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Large Single Beds

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About the area

Located in Bacalar, Hotel Rancho Encantado is on a private beach. Lake Bacalar and Laguna Bacalar Ecological Park reflect the area's natural beauty and area attractions include Manatee Sanctuary and Santuario del Manati. Dr. Alfredo Barrera Marin Botanical Garden and Payo Obispo Zoo are also worth visiting. Discover the area's water adventures with scuba diving and sailing nearby, or enjoy the great outdoors with ecotours.
Visit our Bacalar travel guideOpens in a new window
Map
Carretera Federal 307 Km 24, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 8 min walk - 0.7 km
  • Polytechnic University of Bacalar - 3 min drive - 2.2 km
  • Laguna Bacalar Ecological Park - 3 min drive - 2.9 km
  • Fort of San Felipe - 4 min drive - 3.6 km
  • Cenote Cocalitos - 8 min drive - 7.2 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪asadero el establo - ‬2 min drive
  • ‪Mistura - ‬4 min drive
  • ‪Xoloitzcuintle Bacalar - ‬4 min drive
  • ‪Marisqueria El Taco Loco - ‬15 min walk
  • ‪Pueblo Pirata - ‬18 min walk

About this property

Hotel Rancho Encantado

Upscale hotel near Lake Bacalar
At Hotel Rancho Encantado, you can look forward to a poolside bar, a terrace and a garden. This hotel is a great place to bask in the sun with a private beach and rowing. Treat yourself to a massage, a body scrub or a body treatment at the on-site spa. The on-site Mexican cuisine restaurant, Los Hechizos, offers breakfast, lunch, dinner and children's meals. In addition to laundry facilities and a bar, guests can connect to free WiFi in public areas.
Other perks include:
  • An outdoor pool, along with sunloungers
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
  • Tour/ticket information, a front desk safe and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel Rancho Encantado have thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as safes.
Other amenities include:
  • Rainfall showers and hairdryers
  • Ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: MXN 200 to 500 for adults and MXN 200 to 500 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Los Hechizos

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Rowing/canoeing
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,216 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • No lift

More

  • 17 buildings
  • 2 floors
  • Built in 1994
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 3000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 500 for adults and MXN 200 to 500 for children
  • Airport shuttle fee: MXN 560.00 per person (return)
  • Airport shuttle fee per child: MXN 560.00 (return), (from 2 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the hot tub without adult supervision
Guests under 13 years old are not allowed in the spa, and guests under 13 years old are only allowed with adult supervision

Property is also known as

Hotel Rancho Encantado
Hotel Rancho Encantado Bacalar
Rancho Encantado
Rancho Encantado Bacalar
Rancho Encantado Hotel Bacalar
Rancho Encantado Laguna Bacalar
Hotel Rancho Encantado Hotel
Hotel Rancho Encantado Bacalar
Hotel Rancho Encantado Hotel Bacalar

Frequently asked questions

Does Hotel Rancho Encantado have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

Is Hotel Rancho Encantado pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Rancho Encantado?

Self-parking is free at this property.

What time is check-in at Hotel Rancho Encantado?

Check-in start time: 4 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Rancho Encantado?

Checkout is at noon.

Does Hotel Rancho Encantado provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 560.00 per person applies.

Where is Hotel Rancho Encantado located?

Nestled on the beach, this Bacalar hotel is within 2 mi (3 km) of Lake Bacalar, Ecopark Bacalar and Laguna Bacalar Ecological Park. Canal de los Piratas and Cenote Negro are also within 3 miles (5 km).

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Reviews

Hotel Rancho Encantado Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Location

9.4

Staff & service

9.6

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 743 out of 1000 reviews
Rating 8 - Good. 195 out of 1000 reviews
Rating 6 - Okay. 36 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

Reviews

10/10 Excellent

MONICA MACEDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio por parte del personal
Stayed 4 nights in Sep 2025

10/10 Excellent

alan raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción para disfrutar lo que ofrece Bacalar
Stayed 3 nights in Sep 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very quiet, beautiful installations. All perfect
Stayed 3 nights in Sep 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, amenities, property conditions & facilities
Hotel hermoso y tranquilo con acceso a la laguna.
Stayed 1 night in Jun 2025

8/10 Good

Selene Colorado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar hermoso, la laguna es una maravilla, el trato del personal es muy amable y siempre estan atentos y dispuestos a atenderte de l mejor manera; sin embargo me parecieron un poco lentos en el servicio del restaurante y el menú ahí no es muy variado.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rosalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 2 nights in Jun 2025

10/10 Excellent

Georgina

Liked: Cleanliness, amenities, property conditions & facilities
Hermoso
Stayed 2 nights in Sep 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonita propiedad moderna e inmersiva en la naturaleza
Stayed 1 night in Aug 2025

10/10 Excellent

juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, courteous staff, highly recommend it 👍
Stayed 3 nights in Jun 2025

10/10 Excellent

ITALIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gran lugar para descansar
Stayed 1 night in Apr 2025

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó nuestra estancia en el hotel. Tiene una vista preciosa a la laguna, el servicio fue excelente en todo momento. La habitación nos gustó mucho, cómoda y bien cuidada, y las comidas estuvieron deliciosas. Sin duda, un lugar al que queremos regresar.
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Liked: Amenities
Clean, beautiful pool, well situated on lagoon. Staff were friendly and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Héctor

Liked: Amenities
Excelente lugar, muy buena ubicación, superó mis espectativas y el acceso a la laguna está genial.
Stayed 4 nights in Apr 2025

10/10 Excellent

GABRIELA BAZAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquilidad y atención del personal.
Stayed 4 nights in Jun 2025

10/10 Excellent

Yeye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar increíble !! Hace 9 Años estuve ahí y volví a regresar .. mejoraron crecieron me encanta el Lugar y volvería sin duda alguna
Stayed 3 nights in Jul 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar su personal con excelente atención , maravillosas las instalaciones perfecto para quien busca descansar
Stayed 1 night in May 2025

10/10 Excellent

WILBERTO MANUEL DOMINGUEZ

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful!!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Mar 2025

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Preciosa vista a la Laguna,
Stayed 5 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
The hotel is an oasis on teh Lake with great waterfront location with on-site pool, restaurant and dock facilities.
Stayed 4 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has to be the most gorgeous hotel on the Bacalar Lagoon!
Stayed 2 nights in Apr 2025

10/10 Excellent

Zair Barragán

Liked: Cleanliness, amenities
👌
Stayed 4 nights in Sep 2025

10/10 Excellent

Fanny L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy agradable para descansar, tranquilo con habitaciones cómodas para una buena estancia de descanso
Stayed 2 nights in Mar 2025

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and restaurant. I would recommended 100%
Stayed 3 nights in Jun 2025

10/10 Excellent

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in May 2025

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