Chawston Hotels from ₹5,147

"I stayed at Turing Locke Cambridge from 22–25 April 2026, and unfortunately the experience was very disappointing—especially as this stay coincided with my birthday. On arrival, we were given a room that was clearly not fit for use. The bathroom had a strong sewage smell and the sink would not drain, making it feel unsanitary and uncomfortable. We reported this straight away but were told other guests were having the same issue, so no alternative room was available that night. As a result, we had to spend our first night in substandard conditions. Although a staff member was helpful and tried to assist, we were only moved to a different room the following day after having to repeatedly push for it. This significantly affected our stay. What made things worse was the lack of support afterwards. When I raised a complaint with Turing Locke, there was no compensation offered, and the response I received was clearly a mix of copy-and-paste sections that failed to properly address my claim. It even referenced a complaint about a fire alarm—something I never mentioned at any point—which made it obvious my case hadn’t been genuinely reviewed or considered. Overall, I would advise others to be cautious. While the property may appear appealing, this experience suggests that when things go wrong, they are not handled to an acceptable standard."

"O"

"Clean room, friendly staff, restaurant food and Breakfast good."

"Breakfast excellent good choice. Check in was excellent and all staff members very helpful."

"A bit far from the city, but very good place. Recommended "

"Solid and good hyatt in an interesting new university town development. A small but good selection of shops, bars, and pizza in the square nearby, along with the hotels own bar/restaurant. Great shuttle bus to town and close to the park and ride, makes it a great place to stay and relax. Presented good value for money on accomdation, didn't eat there. Handy fridge in room helped too. "

"Room was amazing and facilities in the room excellent. All rooms have a mini kitchen area with microwave and cutlery."

"A nice quiet space int be enter of bustling Cambridge. Room was clean and well maintained. Nice breakfast with good choice! Didn’t eat in the evening or use the bar. Car parking is easy although a little expensive, but so is parking everywhere in Cambridge. A great location to walk out from."

"The hotel was lovely—very clean, and the restaurant was excellent. However, our experience on arrival was disappointing. We were told check-in was at 4pm, but our room wasn’t ready, and we ended up waiting in reception for nearly an hour. We didn’t get into our room until after 5pm, which delayed our plans for the evening."