Search Hotels Near Casino Paradise, Alto de Porvorim

"Clean rooms and food service"

"The room was excellent, and the staff was excellent! Every single person working at the resort was wonderful! They were all very kind and helpful! I would specially like to mention Ms. Rachel and Ms. Delana that made my family's experience at the resort extremely wonderful as they went above and beyond to make our stay an unforgettable one!"

"Excellent staff as always. Wd have been here 3 timrs deforestation. Rooms ard spotless and spacious "

"Large clean room great breakfast choice and taste and lovely helpful polite staff "

"Try to improve quality "

"It was a wonderful 3-nights stay at Merlot Suites. The staff were extremely courteous, helpful, and always ready to assist. The rooms were very clean, well-maintained and comfortable. Overall, it was a comfortable and enjoyable stay with great service and attention to cleanliness. I would definitely recommend Merlot Suites to anyone looking for a nice, peaceful stay."

"Best staff and best food "

"Did not use the pool or spa"

"The hotel either has the wrong address or it doesn’t exist!If you look at the website pictures for the outside of the hotel and compare it to google maps you not find any resemblance! I tired to phone the hotel no answer, also no response with emails. I contacted Expedia, and they tried to contact the hotel. Expedia response was they are unreachable! I wondered around for literally hours trying to find it, I’ve never felt so uncomfortable and intimidated walking around and getting stared at. I had to book another hotel, which cost me twice as much and no refund was offered. "