Search Hotels Near Business Design Centre, London

"Bedsheets had some stains "

"The location of this hotel is great, but unfortunately, everything else was a huge disappointment. Our room had no windows, felt dark and claustrophobic, and had almost no space to store or hang clothes. Basic amenities were inconvenient, like having to go to another floor just to iron. Housekeeping was also terrible—our room was never cleaned, the bed was never made, and towels were never replaced during our stay. They also charge £15 per bag for luggage storage, which felt excessive. The absolute worst part was finding a bed bug crawling on our bed sheets the morning we were leaving. I had been waking up with painful, itchy bites on my legs and thought they were mosquito bites, but seeing the bed bug confirmed otherwise. It was disgusting and disturbing to realize I had spent two nights sleeping in those conditions. I ended up needing medical attention after returning home because of how severe the bites became. Staff seemed unfazed when I reported it, which was honestly shocking. Between the poor service, hidden fees, and serious bed bug issue, I would never stay here again."

"The check-in was paifully slow, not enough agents, and the ones there appeared to be taking excessive amount of time checking customers in."

"Lovely view and access to everything. Very friendly front desk staff."

"Really grateful stay. Checked in easily, esrly check in. The view was amazing, very clean. I loved the bottle waters in the room, that staff was amazing and very helpful, excellent hotel."

"didnt have breakfast"

"Good location near transport, busy hotel, but clean, comfortable room, small but ok."

"Really friendly staff and a great location. Found the room a bit small but that was probably my fault and would have booked the next room up. Overall impression was really good."

"Well-located hotel in Bloomsbury situated among several beautiful parks. The lobby is charming but the room and other common areas reminded my partner of the dormitory he lived in while studying abroad in England nearly twenty years ago, with stained carpet, scuffed walls and very dated fixtures/furnishings. There is no central air, but the hotel offers small table fans. There is no refrigerator provided in the rooms. The staff is incredibly helpful and kind."