Biddenden Hotels from ₹4,874

"Our bedroom no 15 was next to the lift and we were woken early morning and at night on the two nights we stayed when people used the lift with mind the doors message on several occasions. We used restaurant on first night but the menu was limited and to make it worse several of the options were not available so we went out to eat on 2nd night. The staff were excellent and apologetic about the being woken by the lift and lack of menu choice. "

"James at the front desk saw that our bags were delivered to our room while we explored the city. Breakfast was fresh, plentiful and hot. Staff was very thoughtful. Did not see any ghosts, but still had an amazing stay. Rye is very sweet and the Mermaid Inn is very special. "

"The spa facilities were poor dirty showers , ran. Out of towels had to walk all the way to reception to pick one up , couldn’t get in the jacuzzi as full of children the steam room was cold I had just finished work and was looking forward to a lovely relaxing time , went to have a shower and guess what no shower gell in the dispensers overall very disappointed , the room we stopped in was ok it was at least clean ."

"Lovely and luxurious "

"Pretty disappointing bar shuts at 10pm What hotel shuts it’s only facility for food and drink at 10 ? "

"Temperature a bit cold"

"Nice food at the hotel. Relaxing room. "

"Room was good. Aircon kept it at an acceptable temp (hotel was otherwise on the warm side). Sadly the food let it down. Both of the breakfasts I had were cold. The evening meal (function meal) was also cold. Staff were generally very good, but were let down by breakfast staff on the second day - had to ask twice for poached eggs. A lovely traditional hotel, let down by things which should be very easy to fix. I would return. "

"Convenient parking at rear of the hotel via Ringo app. Staff friendly and excellent breakfast."