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"Excellent reception staff"

"Room was very clean and comfortable Breakfast was great quality and lots of choice"

"The experience was amazing, room was clean and breakfast untill our tables got mixed up."

"I visit many hotels and there are too many major hotel chains that do not maintain high levels of service. This hotel was a welcome change as the standards throughout were very high. A special mention for the staff who were so helpful, and to the very high standards of the outside areas. So pleasing to see no litter but properly maintained gardens and walkways. Well done. "

"Excellent stay"

"Really accommodating and lovely staff both on the front desk, restaurant and housekeeping. Had a lovely time. Thank you "

"The staff as always were brilliant especially the young lady on reception who checked me in. Remembered from last time was very helpful as always. The hotel as always was at a high standard of cleanliness. "

"Pleasant staff, comfortable room and a good location for us. We had a meal in the Brew Bar on our first evening and it was nice."

"Lovely hotel walking distance to Tunbridge Wells Very comfortable room"