"this place is a big scam. Double deluxe rooms were so small, beds as described were not there, blankets were dirty and smelly, there was no parking place, why would they advertise parking when there is not even one place available for parking, on top of that they cheat people on a regular basis with key issues. They say you broke the key inside so now you have to pay 1000s of rupees to fix it. so much time each day was wasted. like 2-3 hours trying to get the key to the room fixed. we found...
"this place is a big scam. Double deluxe rooms were so small, beds as described were not there, blankets were dirty and smelly, there was no parking place, why would they advertise parking when there is not even one place available for parking, on top of that they cheat people on a regular basis with key issues. They say you broke the key inside so now you have to pay 1000s of rupees to fix it. so much time each day was wasted. like 2-3 hours trying to get the key to the room fixed. we found...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Red Arrow is practically invisible from the street and the hotel itself is two floors of a building starting with the 4th floor. Very quiet. More like a dormitory than a hotel. But the view from my room was great. The food is good and the staff is outstanding. I am going to stay here every time I come to Kolkata from now on.
Red Arrow is practically invisible from the street and the hotel itself is two floors of a building starting with the 4th floor. Very quiet. More like a dormitory than a hotel. But the view from my room was great. The food is good and the staff is outstanding. I am going to stay here every time I come to Kolkata from now on.
Anonymous traveller
Reviewed September 13, 2018Reviewed September 13, 2018
The staff were great. Helpful , patient , accommodating. This hotel is comfortable (not flashy) both restaurants served tasty food. . A great place to stay in Kolkata
The staff were great. Helpful , patient , accommodating. This hotel is comfortable (not flashy) both restaurants served tasty food. . A great place to stay in Kolkata
I've stayed here many times, always enjoy my stay as staff are very friendly and great service offered all the time. Looking forward to staying there again during my next visit!
I've stayed here many times, always enjoy my stay as staff are very friendly and great service offered all the time. Looking forward to staying there again during my next visit!
Ganindu
Reviewed December 8, 2019Reviewed December 8, 2019
Fantastic hotel! The service was outstanding especially the housekeeping service. Was great to have a lovely clean pool to swim in. Location is handy for all major sights. Walking distance to new market and Eden gardens.
Fantastic hotel! The service was outstanding especially the housekeeping service. Was great to have a lovely clean pool to swim in. Location is handy for all major sights. Walking distance to new market and Eden gardens.
One of the best 5 Star Hotels we have stayed in. Attentive and courteous staff, great facilities and an excellent choice of food, especially at breakfast. Lots of personal touches that left us feeling valued and delighted. Thank you and keep up the great work !!
One of the best 5 Star Hotels we have stayed in. Attentive and courteous staff, great facilities and an excellent choice of food, especially at breakfast. Lots of personal touches that left us feeling valued and delighted. Thank you and keep up the great work !!
Good hotel & best in kolkota and nearby shopping and our hotel food is very excellent.and in my next trip I will always stay in that kolkatas best hotel
Good hotel & best in kolkota and nearby shopping and our hotel food is very excellent.and in my next trip I will always stay in that kolkatas best hotel
Anonymous traveller
Reviewed November 29, 2014Reviewed November 29, 2014
The property was excellent in terms of cleanliness, service, accessibility to various places in the city.
In addition the buffet breakfast and lunch spreads were huge and delicious. It being the Durga Pooja festival period all the possible delicacies were available.
The property was excellent in terms of cleanliness, service, accessibility to various places in the city.
In addition the buffet breakfast and lunch spreads were huge and delicious. It being the Durga Pooja festival period all the possible delicacies were available.
POORNIMA
Reviewed October 23, 2023Reviewed October 23, 2023
We enjoyed our stay at this hotel. The staff and the service they provided was excellent. Our room house keeper was so helpful and kept our room spotless. Sometimes when we came to our room at night we found swans or snakes made out of towels - A lovely surprise.
We enjoyed our stay at this hotel. The staff and the service they provided was excellent. Our room house keeper was so helpful and kept our room spotless. Sometimes when we came to our room at night we found swans or snakes made out of towels - A lovely surprise.
Lavinia
Reviewed December 3, 2014Reviewed December 3, 2014
A very good hotel in the very centre of Kolkata. The staff are very friendly and helpful. I had a Club room which was very spacious. Good housekeeping.
A very good hotel in the very centre of Kolkata. The staff are very friendly and helpful. I had a Club room which was very spacious. Good housekeeping.
Gerard
Reviewed November 2, 2026Reviewed November 2, 2026
My birthday happened to fall during the time I was staying at the Swissotel Kolkata. I hadn't mentioned this to anyone at the hotel. However, the staff were so attentive in every way that they must have taken note of my birthday on my passport when we checked in and had a cake delivered to my room. It was very thoughtful and unexpected and serves as just one example of how closely the staff pays attention to detail.
The hotel is also very conveniently located next to a 4 story outdoor...
My birthday happened to fall during the time I was staying at the Swissotel Kolkata. I hadn't mentioned this to anyone at the hotel. However, the staff were so attentive in every way that they must have taken note of my birthday on my passport when we checked in and had a cake delivered to my room. It was very thoughtful and unexpected and serves as just one example of how closely the staff pays attention to detail.
The hotel is also very conveniently located next to a 4 story outdoor...
Anonymous traveller
Reviewed October 19, 2014Reviewed October 19, 2014