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"The entire stay was wonderful! The lobby is opulent and the service staff was attentive and professional. The rooms are well appointed while retaining the elegance of a bygone era. I’ve stayed at the Palmer several times over the last 10 years and enjoy it every time. "

"me and my partner enjoyed everything about our stay. wouldn’t change a thing "

"First time stay at the hotel. Very clean, the suite was a perfect size and the pull out couch was a plus! Great views from the pool on the 30th floor and the lady I checked in with was so sweet and welcoming. Definitely will stay again. "

"Next to a train station, continently located downtown. I would stay again "

"Very good location, great acommodation."

"Have always loved the museum aspect of 21c's. Everyone was extremely welcoming and professional. Shout out to Jose for his positivity to kick-start each morning into gear. Will definitely be back and highly recommend. "

"The staff were top notch and courteous "

"I thoroughly enjoyed the stay at this hotel with my family. Lots of breakfast options like omelette, Pan cakes, fresh melons to name a few. Daily free evening drinks and snacks were awesome. Pool was very clean and well maintained. Overall staff and hotel were beyond my expectations and would highly recommend this hotel for families visiting Chicago downtown. They upgraded my room to premium suite due to unavailability of the regular one that I booked."

"Customer service at front desk was friendly and great "