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"The front desk lady, Lakeisha, was a delight to be around. So friendly and welcoming and engaging. I would stay there again just to get to see her. "

"Was not impressed with this hotel. We found a roach in our room, our door to outside would not close and some staircases were closed of with caution tape. I will say this though, the check in was easy and the person was very friendly. The shuttle service was also very very good (fast and friendly)."

"Clean rooms but staff was horrible. I asked for a lake view I was looking at tress. "

"Problems checking in"

"Super clean and really nice, best room service I've ever had "

"Very clean and comfortable! The front desk staff were very helpful and welcoming, and the restaurant had actually a fantastic burger for an Italian restaurant. We were in town for a show and we’re so pleased that the walk from the hotel to the theater was less than three blocks and very easy to navigate. We felt safe and valet parking was smooth too. "

"Walked into room, it smelled. Chair was filthy and room had one half used roll of TP. Surfaces in kitchen had been wiped, as you could see streaks of filth. AC in bar/eating area was out in main floor. Which made it kind of miserable to be there. It has location working for it next to Spectrum Center."

"Staff was friendly and engaging. Location was perfect "