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"We liked everything about this hotel- location, price/value, staff was friendly and efficient, clean and great valet. Minimalist, but that was its decor. "

"Staff very friendly. Gerri, shuttle driver was very kind & helped us grab food & drinks at local 711 due to the late hour we arrived on flight. Thank you Gerri."

"I woke up to a dead cockroach next to the AC Unit. It wasn't there when we arrived."

"Nice staff."

"We had a great time!"

"Overall, TownPlace Suites is pretty good, not great (6.5 / 10). The first room that we were assigned had a door that did not lock and the phone was not working. The second room was good, but the coffee maker was missing the basket. The beds were very comfortable. Where TownPlace falls short is its attention to the comman areas. I had to notify the staff that there was no paper towel in the workout room to wipe the equipment, and there were no towels. I also had to notify that the men's room just steps from the front desk had no paper towel. The hallway rugs look like they need vacuuming and maybe a shampooing. The breakfast is pretty good, but a cereal that is not covered in sugar would be nice. I would like to see real utensils. They use only plastic. Not terrible, not great."

"At the time of travel the pool was closed with no warning. We booked this hotel for the pool primarily so our kids could do an activity in February."

"Front lobby personnel were great. Clean room."

"We stayed 3 nights -The customer service was excellent- Janise was very friendly and helpful from start to finish! She even gave recommendations for food establishments in the area. We didn’t get to use much of the property amenities but it all looked clean."