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It's a great place to visit a different part of New York from Manhattan. Excellent staff. A bit of a walk to the subway, but that's part of the charm of the location.

We had a fantastic few days at the Westin. The staff were so helpful. It was central for everything, especially the subway. The bed and pillows were the most comfortable I have ever experienced. I would definitely recommend this hotel.

Really nice hotel with a pleasant roof terrace and great staff; the free coffee all day was a nice touch as were the free croissants first thing. Lots of interesting food options nearby - iconic dining at: The Roxy; Bubby’s and Katz Diner were all only a short walk away. There are good transport connections via the nearby subway station and it sits in a very friendly and safe neighbourhood on the border between Chinatown and Little Italy.

Fantastic hotel. Great location

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Excellent location just four minutes’ walk from 9/11 Memorial Pools and Museum. Warm welcome from staff. Clean and comfortable room. Excellent bar area in the evening and efficient good value breakfast deli.

Great location. Excellent sound proofing from the street and other rooms. Comfortable and clean. Excellent stay all round.

Was all good, view on my side wasnt the best but was clean and not as small as i expected. very compact.

Fantastic location. Close to major attractions and subway stations. Not much noise in the night.

The hotel itself is clean and centrally located for NYC tourism in Times Sq. the staff are great, breakfast included was a good start to each day and the price we got through Expedia was a bargain. Be warned that there is a migrant shelter directly opposite the hotel which can be intimidating as large groups hang around outside - the hotel have a regular security guard and the NYPD are outside the shelter all the time.

My daughter and I had a trip to New York for our big birthdays, hotel was very central close to port authority, walking distance to time square and many other areas. Hotel staff made our visit special for us and are very helpful , friendly , professional and knowledgeable about the surrounding area. I would avoid 9th Avenue at night time as it didn’t feel very safe .

Great location, friendly staff, nice and tidy rooms… will stay again

I really appreciated this hotel being my base. The staff were phenomenally friendly, welcoming and helpful. That made a big difference to me as this was my first time in NY, on a ten day trip alone. A big adventure. The mattress was firm (very important) AND there were feather pillows. Close to travel and amenities. It’s listed as three star. I see it as four star. Very good value for money.

Great location and great hotel to act as a base for New York.

Excellent location, very close to subway. Quiet rooms - well soundproofed, comfy bed

Cool hotel near Grand Central Station. Nice area - not too busy, near restaurants, transport and shops. Hotel is boutique style - not big rooms but that’s NYC. Staff are lovely - Judy and the team. Water was replenished daily although note no coffee maker in room. Close to all night deli and loads of places for breakfast. It was a really good choice and would choose it again.