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Quality Inn & Suites Palm Island Indoor Waterpark

2.5 star property
Family-friendly hotel with water park and free breakfast

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Quality Inn & Suites Palm Island Indoor Waterpark

View from property
Restaurant
Lobby
Lobby lounge
Meeting facility
Reviews
5.6

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
The price is ₹6,163
Price available on 16/05/2024

Check out the area

Map
8250 Park Rd, Batavia, NY, 14020
  • Popular LocationPalm Island Indoor Waterpark7 min walk
  • Popular LocationBatavia Downs Casino16 min walk
  • Popular LocationDwyer Stadium4 min drive
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)35 min drive

Most relevant reviews

ExperimentalCarousel

2/10 Terrible

When I checked in, I was given a room on third floor. I could not get wifi connected. They said they would reset the rou...
Vatsal
May 10, 2024
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Room options

Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
  • 2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
  • 2 sq m
  • Sleeps 4
  • 2 Double Beds

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The price is ₹5,748
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About the area

Batavia

Quality Inn & Suites Palm Island Indoor Waterpark is located in Batavia. Le Roy House and Genesee Country Village and Museum are local landmarks, and some of the area's attractions include Six Flags Darien Lake and Palm Island Indoor Waterpark. Consider Timberlodge at Arrowhead Golf Club for a night out or Medina Railroad Museum if you're travelling with kids. Spend some time exploring the area's activities, including golfing.
Visit our Batavia travel guideOpens in a new window

What's nearby

  • Palm Island Indoor Waterpark - 7 min walk
  • Batavia Downs Casino - 16 min walk
  • Rochester Regional Health - 4 min drive
  • Dwyer Stadium - 4 min drive
  • Six Flags Darien Lake - 22 min drive

Getting around

  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 36 min drive

Restaurants

  • Starbucks - 10 min walk
  • Batavia Downs Gaming & Hotel - 17 min walk
  • McDonald's - 2 min drive
  • Wendy's - 3 min drive
  • Eli Fish Brewing Company - 4 min drive

About this property

Quality Inn & Suites Palm Island Indoor Waterpark

Family-friendly hotel
You can look forward to free continental breakfast, an arcade/games room and dry cleaning/laundry services at Quality Inn & Suites Palm Island Indoor Waterpark. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A children's pool with a waterslide
  • Free self-parking
  • An electric car charging station, a water park (surcharge) and a water dispenser
  • ATM/banking services, a banquet hall and meeting rooms
  • Guest reviews say good things about the helpful staff
Room features
All 194 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and free newspapers.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • TVs with premium channels
  • Fridges, microwaves and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chasers Lounge

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 7,319 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Thursday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night
  • Facilities fee: USD 15 per person, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Clarion Hotel Palm Island
Quality Inn Palm Island Indoor Waterpark
Clarion Hotel Palm Island Indoor Waterpark Batavia
Clarion Hotel Waterpark
Clarion Palm Island Indoor Waterpark
Clarion Palm Island Indoor Waterpark Batavia
Palm Island Indoor Waterpark
Palm Island Waterpark
Quality Palm Island Indoor Waterpark
Quality Inn & Suites Palm Island Indoor Waterpark Hotel
Quality Inn & Suites Palm Island Indoor Waterpark Batavia
Quality Inn & Suites Palm Island Indoor Waterpark Hotel Batavia

Frequently asked questions

Does Quality Inn & Suites Palm Island Indoor Waterpark have a pool?

Yes, this property has a children's pool.

How much does it cost to stay at Quality Inn & Suites Palm Island Indoor Waterpark?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Palm Island Indoor Waterpark on 16 May 2024 start from ₹6,163.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn & Suites Palm Island Indoor Waterpark pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 20 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Quality Inn & Suites Palm Island Indoor Waterpark?

Self-parking is free at this property.

What time is check-in at Quality Inn & Suites Palm Island Indoor Waterpark?

Check-in start time: 4:00 PM; check-in end time: 11:00 AM.

What time is check-out at Quality Inn & Suites Palm Island Indoor Waterpark?

Checkout is at 11 AM.

Where is Quality Inn & Suites Palm Island Indoor Waterpark located?

This family-friendly Batavia hotel is within 1 mi (2 km) of Palm Island Indoor Waterpark and Batavia Downs Casino. Dwyer Stadium and Batavia Primary Care are also within 2 miles (3 km).

Quality Inn & Suites Palm Island Indoor Waterpark Reviews

Reviews

5.6
Rating 10 - Excellent. 100 out of 853 reviews" "
Rating 8 - Good. 177 out of 853 reviews" "
Rating 6 - Okay. 187 out of 853 reviews" "
Rating 4 - Poor. 175 out of 853 reviews" "
Rating 2 - Terrible. 214 out of 853 reviews" "

5.6/10

Cleanliness

7.0/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Vatsal

Travelled with family
Disliked: Amenities
When I checked in, I was given a room on third floor. I could not get wifi connected. They said they would reset the router and it should work. It did not. The room phone was also not working so I had to go back and forth to the lobby multiple times telling them that wifi was not working. They were able to resolve it but it took them a few hours. Next morning when I woke up, I found out bed bug bites on my hands. When I mentioned all this to the hotel staff, the front desk person said that they will refund me, I just had to call expedia to get in touch with them to process the refund. I called expedia, they spoke with the hotel. This time, the hotel did not mention to expedia about a refund and they said they will review and get back to expedia. I hope I get my refund. Not a very clean place generally. Would not recommend this hotel.
Stayed 1 night in May 2024

6/10 Okay

Christophe

Liked: Staff & service
Disliked: Property conditions & facilities
Wasn’t bad. Wasn’t great. You get what you pay for
Stayed 1 night in May 2024

2/10 Terrible

Ramo

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Stinky inside the room and not really clean.
Stayed 1 night in May 2024

2/10 Terrible

Joseph

Travelled with family and small children
Might have bin the place 20yrs ago out dated falling apart hotel would never stay again
Stayed 1 night in May 2024

2/10 Terrible

Donna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is dirty nothing works you ask staff for something never get it I ask that our room be made up came back later in evening NEVER DONE DO NOT LET CUSTOMERS BOOK THERE IT ALSO SMELLS I JUST WISH I COULD GET MY MONEY BACK YOU SHOULD NOT LET ANYONE BOOK THERE NOT SAFE EITHER and we travel a lot never but in a place like this before my first experience with you I will have a hard time booking with again I am sorry for the truth
Stayed 2 nights in Apr 2024

4/10 Poor

Paula

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was in disrepair - drapes wouldn't close, bathroom sink cracked, bathroom fan incredibly noisy, the TV base was broken. There were no chairs in the room and we couldn't use the internet. Check-in was difficult, staff maintained we needed to pay again, despite having a receipt as we paid through Expedia on booking. Eventually gave us a terrible room and said we'd need to speak to the manager in the morning. Overall a bad experience, although the morning manager was pleasant and agreed we had paid as they had received the payment from Expedia. Ironically we chose Quality Inn over many others in the area thinking it would be "Quality"
Stayed 1 night in Apr 2024

2/10 Terrible

Caitlin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Exreme infestation!
Stayed 2 nights in Apr 2024

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Terry

Stayed 1 night in Apr 2024

6/10 Okay

Latoya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt more like a shelter than a hotel. Didn’t feel safe. Building was run down and dingy.
Stayed 2 nights in Mar 2024