Outdoor pool

Reviews of Vismaya Suvarnabhumi Hotel

3.5 out of 5
Vismaya Suvarnabhumi Hotel
98 Moo 15 Soi King Kaew 43, King Kaew Rd Racha Thewa Sub-District, Bang Phli, Samut Prakan

Reviews

8.0

Very good

Rating 10 - Excellent. 323 out of 1002 reviews" "
Rating 8 - Good. 392 out of 1002 reviews" "
Rating 6 - Okay. 198 out of 1002 reviews" "
Rating 4 - Poor. 62 out of 1002 reviews" "
Rating 2 - Terrible. 27 out of 1002 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Regher
Stayed 1 night in May 2024

8/10 Good

Siarhei

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Seems like hotel is under the refurbishment. Stuff need to be pushed to assist you. Menu in the restaurant more or less good, very big portions
Stayed 2 nights in May 2024

6/10 Okay

Tshering

Stayed 1 night in Apr 2024

6/10 Okay

Carla

Liked: Cleanliness, property conditions & facilities
The room was big but the bathroom is starting to show wear and tear. There were no washcloths or hand towels, only 2 large bath towels. No iron or ironing board either. The breakfast was good if not unhealthy. I only ate the watermelon. Everything else looked very unhealthy. The coffee was terrible, asked for cream, said they didn't have any.they only had milk I paid for breakfast and two airport transfers. When I arrived I asked for an early morning transfer, they asked why time my flight was and I told them 8:30 They said I had to be there 3 hours before I said no I don't I'm traveling business we have "fast track" and I wasn't checking any bags. I asked that I leave around 6:45 specifically saying as long as I was there by 7. Since breakfast was a bust I was ready to go earlier. by 6:20 I told the front desk I could go anytime. By 6:40 I asked how long it would be. She said they wouldn't be leaving until 7 that that was what I booked. I told her, no, that's not what I booked ONLY then did they tell me that they run every hour on the hour. This was never mentioneded in the description, when I checked in, or when I told them I could leave earlier, not until I asked why I had to wait so long, there were 3 transfers sitting in the parking lot. At this point, I'm upset and they offer me a ride, but I had to pay $180 Baht. I didn't get a refund for the additional cost of transfers. Communication is terrible. I should have got $ back.
Stayed 1 night in Apr 2024

4/10 Poor

Deborah

Liked: Staff & service
Room wasn’t as cleaned, water stains on the ceiling and there was a lizard in my room
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for needing to get to the airport quickly
Stayed 1 night in Mar 2024

10/10 Excellent

Roger

Stayed 1 night in Mar 2024

4/10 Poor

Patricia

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
10 min drive to airport. Shuttle available with others for around the same price as a private bolt :) ants in room . Lovely interior decor . Huge bed . Lovely bathtub.
Stayed 1 night in Mar 2024

10/10 Excellent

Randi

Stayed 1 night in Mar 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and friendly staff who looked after us well for our short, overnight stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly
Stayed 1 night in Mar 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Close to airport. Will stay there again.
Stayed 1 night in Mar 2024

6/10 Okay

VINCENT

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Mar 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
If you need a stop over before a flight, this hotel is great. Clean, quiet, good food, very helpful. Inexpensive shuttle to the airport.
Stayed 1 night in Feb 2024

2/10 Terrible

Corrado

Stayed 3 nights in Feb 2024

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

william

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
They just need to update their towels, looking a little Raggy, but other than that very good
Stayed 1 night in Feb 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxation before long haul flight
Booked here for the night before my flight out of BKK. Was so nice to relax. Pool is great and seating is plentiful. Rooms have a bath tub which was great as a wind down before a long haul flight. Paid 80baht for airport shuttle and it leaves on the hour every hour. Some options have the shuttle included I believe. Just wish I could have stayed longer.
Stayed 1 night in Feb 2024

8/10 Good

Ancha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Witold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great value hotel with really friendly staff and good location for the airport. Has everything you need and that little bit extra (restaurant, pool, bar). But no frills. So don't expect the shiny extra touches. That said me and my wife had a great stay and will definitely be booking again on our next stay in Bangkok
Stayed 1 night in Feb 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great check in
Stayed 1 night in Jan 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle service from the airport and the big breakfast in the morning was my favorite. The staff was always attentive and helpful with anything you needed. The wifi is kinda slow and in and out but still usable if you have patience. The pool looked inviting and saw others enjoying it. The quiet room is just what I needed to recover from the long trip, then head into the city

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and value
Stayed 1 night in Jan 2024

10/10 Excellent

Jo'elle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay overnight between flights. Room was large and bathroom was too. Really big bath and shower. Would definitely stay again.
Stayed 1 night in Jan 2024

10/10 Excellent

Alan

Stayed 1 night in Jan 2024

6/10 Okay

Renee

Liked: Cleanliness, staff & service
Shuttle service and staff were amazing. Area was a little remote but fine if you’re not leaving the hotel. The room didn’t have a lamp or reading light so once you turned off all of the overhead lights, you were left in darkness.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Yangchen

Stayed 1 night in Jan 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfectly suited for my needs. Staff was friendly and helpful with the exception of reception. The ladies at reception were exclusionary with their constant use of Thai in my presence. They both spoke English so there was no excuse for their lack of manners.
Stayed 3 nights in Dec 2023

2/10 Terrible

Daniel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute garbage hotel. I highly recommend you DO NOT bring a date there. A totally see-through curtain from the bedroom to the bathroom is what this hotel considers privacy
Stayed 1 night in Dec 2023

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Baw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel close to the airport. It was handy having the airport transport. It was clean, staff were helpful and would definitely stay here again
Stayed 1 night in Dec 2023
Response from may on 9 Dec 2023
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to BKK
I have stayed here several times for an early flight the next morning out of BKK. Very nice accommodations for the money. Shuttle service is very convenient.
Stayed 1 night in Dec 2023
Response from may on 9 Dec 2023
Thank you

8/10 Good

Paola

Liked: Amenities, property conditions & facilities
This place was really good since it was 10 minutes away from the airport. Really convenient if you are in Bangkok for short time. Around the are there is a lot of street foods and 7elevens. The only issue that I have with the staff service was the shuttle system. The two times I have to return to the airport they try to make me pay for the shuttle that I had already reserved when I pay for the hotel. It was the only inconvenience situation since in one of the times I couldn’t use the shuttle because I was about to lose my flight as they didn’t wanted to take me to the airport.
Stayed 2 nights in Nov 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has an excellent staff that is very attentive and friendly and competent. I would definitely stay there again.
Stayed 3 nights in Nov 2023

10/10 Excellent

David, Port Rowan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

milena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cons: facing swamp and someone's backyard- terrible location dirty, moldy concrete underneath the bath, damp air, very unpleasant room odor, Pros: clean bed linen
Stayed 1 night in Nov 2023

4/10 Poor

Patrick

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
As others have mentioned this place is in the middle of nowhere. Very inconvenient if you want to go downtown or check out the sites if you get in to the hotel in the morning and only have one night. The front desk called a grab taxi for me for 240 baht to go to the Mega Bangha mall. A metered taxi back was much cheaper despite heavy traffic (160 baht). But you won’t get a metered taxi waiting in front of the hotel which probably explains why it’s so much more expensive. Very spacious room. But bizarrely, there is no light switch near the bed so you have to get out of bed just to turn the lights on and off. Shuttle service to the airport is very convenient and the only reason to choose this hotel.
Stayed 1 night in Nov 2023

8/10 Good

Monica

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and danty hotel, very accommodating. Nothing in surrounding areas except for 7 eleven.
Stayed 3 nights in Nov 2023

10/10 Excellent

Brendan

Stayed 1 night in Nov 2023

10/10 Excellent

Merideth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and classy.
We were in a very clean and well cared for. I thought the hotel was very glassy and I would go back
Stayed 1 night in Nov 2023

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Riley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
He dry nice and clean. The shuttle from the airport was very nice because we landed around 1am. The instructions to find the shuttle were easy to follow. The massages were amazing!
Stayed 2 nights in Oct 2023

8/10 Good

Boonta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were helpful, Room spacious. Unfortunately swimming is closed.
Stayed 1 night in Oct 2023

8/10 Good

Xuenong

Liked: Cleanliness, staff & service, amenities
Away from busy and noisy, easy from airport. Convenient van service to and from airport.
Stayed 1 night in Oct 2023