Baldwin Hotels from ₹4,945

"The hotel is going through some upgrades, but I don't believe they have completed the work. The rooms have been upgraded, however I am not terribly impressed. Good size rooms, but too stark and sterile. Scale of furniture is off for size of room. They could also use some area rugs to warm up the otherwise sterile feeling. Looks like it was designed on a dime. Staff was polite and helpful. I had prepaid my room but they charged me twice and held $700 on my debit card for over 5 days which is not cool. Area was convenient for my reasons to be there, but there is nothing going on at night. It's a little depressing."

"Great."

"The hotel needs some major updates in carpeting, fixtures, and more. Much less than was expected by the cost of the room."

"Room smelled of urine. Checked in for two nights and left after a few hours. Didn’t get a full refund "

"Terrible experience. Southbank Hotel was under construction, after being bought out by Marriott. This was not disclosed to me by hotels.com or Marriot when I made reservation. When I say under construction, I don’t mean slight construction I mean, heavy construction, and total remodel. The carpets were filthy. The hotel was understaffed in the housekeeping department so if you wanted a refresh of your room or total clean, you had to ask for it at the front desk. We had to wait on towels two days. I would say the only decent place in the hotel was the bar lounge area. On our second night there at 1:30 in the morning the fire alarm goes off so evacuation was needed. The person at the front desk told us if the fire alarm goes off again don’t worry we have the engineer here to turn it off immediately. We were outside for almost an hour. He also told us that this had happened several times. Speaking of staff most were nice and tried to be accommodating. This by far is the worst experience we’ve had with a hotel and especially a Marriott hotel."

"Parking inadequate bathroom lacked towel racks. Bfst adequate not great."

"The staff were extremely friendly and made sure I received all the value I could out of my short stay. They had a onsite restaurant and bar and also offered breakfast."

"Booked 2 rooms for an extended weekend. Rooms were clean, staff was amazing! Parking was a bit of a surprise @25.00 a day, but car was safe in the parking garage. Hilton is always my first choice when traveling they, haven't let me down let."

"see it believe it .place very terrible dirty and smelled and noisy outside ."