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Blue Palm Bacalar

3.5 star property
Adults-only hotel with free breakfast and spa services

Choose dates to view prices

Photo gallery for Blue Palm Bacalar

Room, 1 King Bed, Pool View | Terrace/patio
Restaurant
Exterior
Exterior
Lounge
Blue Palm Bacalar, in Mario Villanueva Madrid, offers a continental breakfast to start your day and spa services for unwinding. Guests consistently praise the attentive staff and relaxing pool area.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Housekeeping
The current price is ₹9,359
₹11,561 total
includes taxes & fees
28 Oct - 29 Oct

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Pool View

Highlights

Air conditioning
Smart TV
Ceiling fan
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
Rainfall showerhead
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Ceiling fan
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
Rainfall showerhead
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Pool View

Highlights

Air conditioning
Smart TV
Ceiling fan
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Pool View

Room, 2 Single Beds, Pool View | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Single Beds, Pool View

Highlights

Air conditioning
Smart TV
Ceiling fan
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
Rainfall showerhead
  • 269 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Smart TV
Ceiling fan
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
Rainfall showerhead
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Ceiling fan
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
Rainfall showerhead
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Ceiling fan
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
Rainfall showerhead
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Pool View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Smart TV
Ceiling fan
Premium bedding
Pillow-top bed
Private bathroom
Hairdryer
Rainfall showerhead
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Bacalar, Blue Palm Bacalar is in the city centre. Fort of San Felipe and Oxtankah Ruins are local landmarks, and some of the area's activities can be experienced at Municipal Spa of Bacalar and Chetumal Ferry Terminal. Manatee Sanctuary and Santuario del Manati are also worth visiting. Looking to get your feet wet? Snorkelling, windsurfing and fishing adventures can be found near the property.
Visit our Bacalar travel guideOpens in a new window
Map
Avenida 5 Número 960, entre 28 y 30, Bacalar, QROO, 77930

What's nearby

  • Laguna Bacalar Ecological Park - 5 min walk - 0.5 km
  • Fort of San Felipe - 6 min walk - 0.6 km
  • Municipal Spa of Bacalar - 15 min walk - 1.3 km
  • Cenote Negro - 3 min drive - 1.8 km
  • Cenote Cocalitos - 6 min drive - 4.7 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪La Playita - ‬4 min walk
  • ‪fruta - ‬6 min walk
  • ‪Mistura - ‬1 min walk
  • ‪I Scream Bar - ‬6 min walk
  • ‪Xoloitzcuintle Bacalar - ‬3 min walk

About this property

Blue Palm Bacalar

Hotel near Lake Bacalar
Free continental breakfast, a bar and a restaurant are just a few of the amenities provided at Blue Palm Bacalar. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool, along with sunloungers
  • A 24-hour front desk, concierge services and a front desk safe
  • Smoke-free property and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Blue Palm Bacalar include comforts, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and hairdryers
  • 43-inch Smart TVs with cable channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Similar properties

Exterior

Cristalino Lagoon Front Hotel Restaurant & SPA

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.8 out of 10, Exceptional, 148 reviews
Cristalino Lagoon Front Hotel Restaurant & SPA

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Spa

  • Couples treatment rooms
  • Massage

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 15 are not allowed at this adults-only property; all guests 15 and older are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 15 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Blue Palm Bacalar Hotel
Blue Palm Bacalar Bacalar
Blue Palm Bacalar Hotel Bacalar

Frequently asked questions

Does Blue Palm Bacalar have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Blue Palm Bacalar?

As of 7 Oct 2025, prices found for a 1-night stay for 2 adults at Blue Palm Bacalar on 28 Oct 2025 start from ₹9,359.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Blue Palm Bacalar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Blue Palm Bacalar?

Limited spots are available.

What time is check-in at Blue Palm Bacalar?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at Blue Palm Bacalar?

Checkout is at noon.

Where is Blue Palm Bacalar located?

Located in Mario Villanueva Madrid, this hotel is within a 5-minute walk of Lake Bacalar and Laguna Bacalar Ecological Park. Fort of San Felipe and Zócalo are also within 10 minutes.

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Reviews

Blue Palm Bacalar Reviews

10

Exceptional

10

Cleanliness

9.8

Amenities

10

Staff & service

9.8

Eco-friendliness

10

Property conditions & facilities
Rating 10 - Excellent. 60 out of 62 reviews
Rating 8 - Good. 2 out of 62 reviews
Rating 6 - Okay. 0 out of 62 reviews
Rating 4 - Poor. 0 out of 62 reviews
Rating 2 - Terrible. 0 out of 62 reviews

Reviews

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very knowledgeable and helpful
Stayed 2 nights in Sep 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
I’m a US citizen with a Mexican Permanente Status and while here in Quintana Roo I take side trips frequently to Bacalar and we had the most accommodating staff at the Blue Palm. I would highly recommend this resort and this is one I’ll stay at again. The absolute best breakfast in any resort in Bacalar. Sincerely JN lives in Akumal
Stayed 1 night in Aug 2025

10/10 Excellent

Skyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed here for 4 nights for our first time visiting Bacalar and the place was wonderful. The owners are amazing and helpful as well as the staff. Everything they do here is so thoughtful. The food at the on site restaurant Mistura is amazing a d they have some many options. The included breakfast is also top notch and we tried something new everyday. They also have free bikes so it made getting around to everything so easy. Centro is just a short 5 minute bike away. We really loved the location and pool. The room was also spacious and clean. We will definitely be back!
Stayed 4 nights in Sep 2025

10/10 Excellent

Ze

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel!
Stayed 2 nights in Dec 2024

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato, bonito y comodo hotel
Stayed 2 nights in Sep 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend staying here
Stayed 3 nights in Dec 2024

10/10 Excellent

Kelli

Liked: Cleanliness, amenities, property conditions & facilities
The room was large and very comfortable. The staff are incredibly helpful and kind. The food at the restaurant was very good although they were closed a couple of the days/times we wanted to eat. In a safe area and walking distance to everything you could need. I would definitely stay again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay. The room was comfortable and clean. We appreciated receiving lots of good information when checking in about activities, restaurants, etc. Pool was lovely to cool off in and breakfast was really good with variety. Would definitely return.
Stayed 4 nights in May 2025

10/10 Excellent

Minkyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly, good breakfast, clean
Stayed 2 nights in Apr 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible great hosts beautiful hotel and attention to detail Knowledgeable on the area gave us great tips on what to see
Stayed 3 nights in Aug 2023

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buenisimo

Personal super amable, hotelito chico peró con todo, restaurante muy bueno, seguro si regreso a Bacalar me quedo en este hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gaston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and clean. very friendly staff. very near to the center where restaurants are and close to the lagoon as well.
Stayed 2 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Beautiful landscaping. Excellent food at the restaurant.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED Blue Palm! It’s gorgeous and very personal. Also it’s well appointed and the staff are extremely helpful & knowledgeable.
Stayed 3 nights in Feb 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An amazing piece of paradise!

We had an amazing stay at the Blue Palm Bacalar! The grounds are stunning, with landscaping worthy of a botanical garden. The restaurant food is simply amazing. So delicious and beautifully served. The owners and all staff are friendly and very helpful. Our room was clean and very comfortable. I can’t recommend this hotel highly enough.
Stayed 5 nights in Jan 2025

10/10 Excellent

Edwina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the most amazing stay at the Blue Palm and the hotel owner could not have been more helpful - he really made our stay!
Stayed 3 nights in Feb 2023

10/10 Excellent

kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Wonderful small boutique hotel. Quiet, nice rooms, beds A/C, Large bathroom with hot shower. Restaurant on site. The breakfast that comes with the room is spectacular!! We will stay here again. TY!!
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Beautiful boutique hotel. The most lovely and helpful staff who cannot do enough for you (had coffee delivered to my room at 4am when they found out I was having to work UK time zone). Great location, great breakfast - just stay here!
Stayed 4 nights in Dec 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien 10
Stayed 1 night in Feb 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolute pleasure to stay here! The most amazingly helpful and pleasant staff, great location close to water, restaurants, bars but still quiet, on site restaurant is excellent, pool and facilities are top notch. I literally can’t think of a way to recommend this place more!
Stayed 3 nights in Dec 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing boutique hotel that surprised us both when we arrived mid day. It is beautiful and although at first we thought the area was "iffy" that turned out to be absolutely wrong. Very safe, easy to walk to many dining areas and the main town square. The pool, hammocks, deck beds are all amazing. The landscaping on the hotel grounds is fantastic! The staff are wonderful. The girl at the front desk organized a massage company to come to the hotel. She also arranged a boat tour of the Bacalar Lagoon. I would love to stay here again!
Stayed 6 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem of a hotel - Home away from Home.

My husband and I had the most amazing stay. The room was large, the bed extremely comfortable, and the morning included breakfast was fantastic. The pool is good for a dip and for relaxing in the hammocks after a long day at the lagoons. The hotel staff at the reception, the restaurant and housekeeping were extremely friendly and helpful. The hotel setting is very tropical and holiday like.The owners (Sam and Juan - originally from Atlanta, Georgia) are there pretty much 24x7 ensuring your stay is nothing less than perfect. A big thank you to everyone at the hotel for making our stay heavenly.
Stayed 4 nights in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We can thoroughly recommend the Blue Palm Hotel to anyone looking for an oasis of relaxation, good food, helpful recommendations, a beautiful pool, hammocks, free bike rental and a beautiful environment. The owners are very congenial and full of great suggestions for how to make the most of your time.
Stayed 3 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay in clean room with a lovely pool. Staff went above. And beyond and the Breakfast was first class.
Stayed 2 nights in Oct 2023