Search Hotels Near Aztlán Galería, Isla Mujeres

"While the location is absolutely beautiful and the resort has great potential, there are several areas that require significant improvement. Communication from the concierge team could be more proactive and responsive, especially when addressing ongoing issues during a guest’s stay. The property itself is in need of updates and renovations. The pool, for example, was noticeably dirty with an unpleasant odor, and the wooden seating within the pool is deteriorating and chipping, which poses both a comfort and safety concern. During our stay, the water service was shut off 4 out of 5 days, which created major inconvenience. Additionally, our bathroom was not functioning properly and would not flush, leaving us in unsanitary conditions for several days. The lack of warm water further added to the discomfort. While the service at the restaurants and bars was excellent and truly appreciated, the beach area was often left unmaintained, with seaweed accumulating and not being cleared until guests began cleaning it themselves. I would strongly recommend that management implement routine walkthroughs of all common areas to ensure cleanliness, maintenance, and overall guest satisfaction. This property is in a stunning location and has so much potential. I would love to return in the future once improvements have been made."

"Ocean view was wonderful. Hotel was perfect. Only wish they had a early coffee bar. I would give a 10!!!"

"We had a lovely pool and beach view. Rooms are dated and basic but it’s all we needed. Location can’t be beat. Bar and restaurant on site and parking for your golf cart, if you rent one."

"We love everything about this resort - it’s small and has everything we need! Rooms are clean and comfy, food and drinks are good, staff is top notch!! We have visited annually for the last six years because it’s so easy! Beach cabanas with food/drink service are great, and we spend a lot of time in the pool!!"

"Entire property and stay was fantastic! Only downfall was no hot water for showers but besides that, we had an incredible time!"

"Great hotel located right on Norte beach"

"Was great location and value for your money."

"Right on the main tourist street but quiet enough at night for sleeping. Very clean, bed was super comfy. Save your money and rent your beach chair and umbrella at the hotel because if you wait until you get to the beach, they charge you a lot for the chair and umbrella AND they make you buy a meal as well so it ends up costing a fortune. We were very happy with the hotel overall. "

"Ocean views, location and hammocks on decks cant be beat… It is why I keep returning to the hotel. The beds could use an upgrade but otherwise it is perfect for what I want and need"