Bahía Tolok sits with beautiful sea views, offering visitors a memorable escape. The spa provides deep-tissue massages and facials, while the outdoor pool creates a perfect relaxation spot. Guests appreciate the attentive staff and enjoy complimentary WiFi in their rooms.
Located in Isla Mujeres, Bahía Tolok is near the beach. Isla Mujeres Ferry Terminal and Playa Mujeres Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Cancun Mall. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Garrafon Natural Reef Park are also worth visiting. With snorkelling and fishing nearby, you'll find plenty of adventures in the water. Visit our Isla Mujeres travel guide
Av Rueda Medina Prolongación aeropuerto, Sm 88, Mz 2, Lote 7, Isla Mujeres, QROO, 77400
What's nearby
Crayola House
3 min drive - 1.8 km
North Beach
3 min drive - 2.1 km
Miguel Hidalgo
3 min drive - 2.1 km
Isla Mujeres Cemetery
3 min drive - 2.1 km
beach near Centro
3 min drive - 2.2 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.)
112 min drive
Restaurants
MARINA BARTOLOMÉ
14 min walk
Isla Brewing Company Beer Garden
20 min walk
Mocambo Lancheros
17 min walk
Dolphin Discovery
15 min walk
Cockteleria Picus
17 min walk
About this property
Bahía Tolok
Hotel near Isla Mujeres Ferry Terminal
At Bahía Tolok, you can look forward to a terrace, a coffee shop/cafe and a garden. Indulge in a manicure/pedicure, a deep-tissue massage and a facial at the on-site spa. Free in-room WiFi is available to all guests, along with a bar and conference space.
Additional perks include:
An outdoor pool and a children's pool, along with pool umbrellas
Free self-parking
English breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
A front desk safe, coffee/tea in reception and meeting rooms
Guest reviews say great things about the helpful staff
Room features
All guest rooms at Bahía Tolok offer perks, such as premium bedding and first-run films, as well as amenities, such as free WiFi and air conditioning.
More conveniences in all rooms include:
Rainfall showers, hairdryers and shampoo
50-inch flat-screen TVs with Netflix, streaming services and cable channels
24-hour return airport shuttle at scheduled times and on request for a surcharge
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking available
Food and drink
Daily English breakfast available 7:30 AM to 11:30 AM for a fee: MXN 300 for adults and MXN 300 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli
Things to do
Children's pool
Full-service spa
Kayaking
Outdoor pool
Family friendly
Children's pool
Dining table
High chair
In-room refrigerator
Outdoor pool
Snack bar/deli
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Wedding services
Business services
646 square feet of conference space
Meeting rooms
Outdoors
Barbecue grill
Garden
Picnic area
Pool umbrellas
Terrace
Full-service spa
Deep-tissue massages
Facials
In-room massages
Manicures/pedicures
Spa open daily
Sports massages
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
6 accessible parking spaces
Accessible shuttle
Front entrance ramp
Tile flooring in room
Upper floors accessible by stairs only
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Blackout drapes
Down comforter
Premium bedding
Bathroom
Hair dryer
Rainfall showerhead
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
50-inch flat-screen TV with cable channels
First-run films
Netflix
Pay films
Streaming services
Food and drink
Coffee/tea maker
Dining table
Paper towels
Refrigerator
More
Air conditioning
Ceiling fan
Iron/ironing board
Safe
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 300
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: MXN 1000.0 per night
Deposit is payable by PayPal and is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.
Optional extras
Fee for English breakfast: from approximately MXN 300 for adults and from MXN 300 for children
Airport shuttle fee: MXN 2300 per person
Late check-out fee: MXN 300 (subject to availability)
Credit card charges are subject to a surcharge of 5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPal
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Frequently asked questions
Does Bahía Tolok have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 8:00 PM.
How much does it cost to stay at Bahía Tolok?
As of 10 Jul 2026, prices found for a 1-night stay for 2 adults at Bahía Tolok on 11 Jul 2026 start from ₹6,310, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Bahía Tolok pet-friendly?
No, pets are not allowed at this property.
How much is parking at Bahía Tolok?
Self-parking is free at this property.
What time is check-in at Bahía Tolok?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.
What time is check-out at Bahía Tolok?
Checkout is at noon. Late checkout is available for MXN 300 (subject to availability).
Does Bahía Tolok provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of MXN 2300 per person applies.
Where is Bahía Tolok located?
Situated by the sea, this spa hotel is within 1 mile (2 km) of Garrafon Natural Reef Park, North Beach and Isla Mujeres Ferry Terminal. Miguel Hidalgo and Aztlán Galería are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Bahía Tolok Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We loved staying here! Staff was so amazing! We will be back for sure!!
Amanda
Stayed 4 nights in Feb 2026
Verified
6/10 Okay
Nathan
8 Apr 2026
Liked: Cleanliness, staff & service
This is a basic hotel. The rooms are a bit outdated, but the staff is nice. The pool is small with only four lounge chairs. You will need to walk to get to the beach - this hotel has a dock only.
We enjoyed a drink on the patio, staff was very friendly and helpful. We rented a golf cart from the hotel. It’s a great way to see the island. Room was clean and property was beautiful.
Super comfortable bed, well appointed, clean room, spacious shower. the courtyard area is lovely and you can have a drink or a meal right on the water, and enjoy sunsets from the dock. Staff was excellent and so accommodating. This hotel is an easy 15-20 minute walk into town. We had a truly wonderful stay at Bahia Tolok.
Great spot. Tranquil and really good food. Staff was courteous.
Meredith
Stayed 7 nights in Oct 2025
Verified
6/10 Okay
matthew
24 Jan 2026
Staff courteous. Fun live jazz on dock by Bay on Saturday night. VERY smelly toilet area and low water pressure makes me recommend looking somewhere else.
Location good for us as a bit removed from town/port area so quieter and more scenic. Pool and outside areas pleasant and clean. Nice to have restaurant onsite with good service and music. Not all menu items available probably due to limited demand or availability. Biggest negative was lack of hot water for showers.
It was an amazing 2 weeks. Shops restaurants everywhere. Playa centro and playa norte were great. A bit of sargasm at playa norte but it’s to be expected. It’s all over the carribean right now.
The hotel was very very clean and the staff went out of their way to help with anything you needed.
Just a few things were missing. We had the honeymoon suite which had cooking facilities but these were lacking. Only 2 forks, 2 spoons etc. no spatula to flip eggs. They had a soup ladle and a pasta spoon. We made due though. We like to have breakfast in the morning before we tour around. No toaster. North Americans love their toast.😜
All in all I certainly would recommend Bahia Tolok. Loved every minute of my stay
A final note? Bring Kleenex. They don’t supply that.
Thank you to all the staff. You guys are amazing❤️❤️❤️❤️❤️
We loved our stay at Bahia Tolok! The view was fantastic, the location was perfect for our family of four. We rented an our gulf cart at the hotel and that was super convenient. Loved our stay!
Fabulous, relaxed hotel. We had a great stay, great service, and loved the location on Isla Mujeres. The front desk staff were really helpful, always checking if there was anything we needed. And the restaurant food was delicious with great service and a great view of the bay.
Great place to stay. Room was spacious, clean and comfortable. Close enough to downtown to walk but far enough away from the noise. Staff was excellent.
We absolutely loved our stay here! They were incredible at helping us arrange for transport to and from the airport to the ferry and from the ferry to their hotel and they had golf cart rental right there for us as well. We will most definitely be back again and highly recommend this hotel! The staff Were amazing and the facilities were beautiful and clean.
Quiet and beautiful boutique hotel. Staff was very friendly and attentive. A great place to get away and relax yet only minutes away lots of shopping, restaurants and beach clubs. Loved it!
This place is nice and quiet away from the main crowed tourist action and loud music. They have a good restaurant on property and you can rent a Golf cart from their to tour the island. The furniture and beds were not great, but not too bad either.