Isla Mujeres Trip

Clean, fun, very respectful fun couple hotel. Odalys, Andres and Abdiel from Expedia made our stay amazing! Would book with Expedia again!

The place was so beautiful, clean, with a beautiful design and view. The service was beyond amazing, all the staff were polite, serviceable, and prepared. Loved it 10/10!

Very respinsive staff. Maintenance is completed promptly Air Conditioning soaked the floor and damaged our clothes. Someone was aware of the situation as the put a towel outside our door, but didn't report the issue. Didn't appreciate that. We lost two pairs of shoes.

It was great value. Clean and convenient. Food was delicious . People were friendly. A/C didn’t work well in one bedroom and we couldn’t get TV’s to connect to any streaming service and could not cast.

The staff was A++ they all knew our names by day 2. They were super courteous and very very honest. We left our safe open one day with plenty of cash on display and they came cleaned our room and absolutely nothing was taken. The resort was spotless. The events were far away from the rooms so you could get your rest of that is what you came for. The food was okay. The reservation for the Brazil restaurants had to be done from 2pm to 4pm which was very inconvenient. The steak didn't blow my mind. But the service made up for it. Their ceviche restaurant only serves tilapia. Which I was so super disappointed about. The main buffet was usually the best choice. The other had waits. The sushi bar was good. The rice was a tad harder than it should be. Their little coffee and bakery shop inside one of their stores was amazing. It had fresh ice cream daily and different desserts than in the restaurants. They went all out for the US folks for thanksgiving. They decorated the hotel and served a full turkey dinner and a rib roast. The pools and beach were incredible. We truly enjoyed our stay.