Search Hotels Near Parque de los Suenos, Isla Mujeres

"Staff"

"The entire resort was extremely clean, all of the staff was very friendly, helpful, so happy we were there. The service at the restaurant and at the bar was excellent. The staff truly enjoyed working there, you could tell. The food was excellent. Our rooms were quiet, the pool was clean and the water warm. We enjoyed everything about our stay here! We will definitely come back again!"

"A gorgeous property and truly magical. I was torn between this and Suenos to go to Kin Ha, which is right next door. This was a few dollars less and it was so perfect. It's a gorgeous property with sweeping views. Hector at the front desk and Luis by the pool provided excellent service. I went to Kin Ha while I waited to check in. This is a place that shouldn't be missed! However, I am so glad I went with the day pass and then stayed here. It was so much quieter at Joya. I had the Jr. Suite with an incredible ocean view. One draw back is the Yachts that play loud music and party. But there is a reason for that - its because the snorkeling is the absolute best right in front of this property. Bring you water shoes and its actually the best swim in the area. I know because I used my water shoes to walk on seaweed and swim all the way to Loretta's. LOL. It's not a sandy beach but it is the BEST swim area. Once you get there, you will understand. I actually enjoyed sitting and reading by the pool and walking up and down to the ocean - drinking margaritas from the pool bar. I had planned to go to another beach club, but the environment was too nice at Joya! The kitchen was delicious for breakfast in the morning. I would definitely love to come back. Thanks! "

"Comfort level was better than expected. Room with view and hot tub was amazing. Food was good and easy access. Goal was to relax and that was exactly what transpired."

"Our room was beautiful and had plenty of room for 3 people. The food was excellent and the service was the best we had ever had at a resort. The entire staff was friendly and accommodating in every way possible. "

"We thoroughly enjoyed our stay, Lilly was an attentive and gracious host. The room was very nice and comfortable. Loretta’s was a great breakfast spot each morning and our dinner there was very good. "

"Very nice property and helpful staff. We enjoyed our stay a lot and would return. "

"Staff were great and the food was above our expectations!"

"Great stay! Very clean, brand new condition, friendly staff. We thoroughly enjoyed our time at Sierra Mar and would love to go back. AC in all bedrooms was running exceptionally, washer and dryer was a bonus and there is an ice machine on the main level. Exceeded all expectations!"