Search Hotels Near Cliff of the Dawn, Isla Mujeres

"I stayed for 3 nights. The staff was very polite, and everything looked very clean. The room was spacious and very nice. The beach is not that great, so I only swam in the pool, which was wonderful. We also traveled to Playa Norte for a better beach experience. The only thing I didn’t like about this hotel, and probably the reason I wouldn’t come back, is that I was given a room close to the entrance. My room was probably the sixth one from the lobby, and I could hear a lot of people talking loudly during the night, as well as the neighbors next to me. I even heard the couple next door arguing outside their room around 2 a.m., which was very sad. Since sleep is a priority for me during vacation, this was a big issue. All three nights I didn’t get a good night’s sleep. Maybe if I had a room on the second or third floor it would make a difference, but on the first floor and so close to the lobby it was very noisy, both in the morning and at night. Other than that, the hotel was very good. Even though I really liked the hotel, resting and getting good sleep during my vacation is a priority for me, so I probably wouldn’t stay here again."

"3 weeks before our trip the property reached out saying there was a "glitch" and we would no longer get the 4-bedroom unit on the first floor we paid for. Instead they downgraded us to a second floor 3 bedroom unit with double beds instead of queens. Without any mention of monetary compensation. It took over a week of pleading for them to change it to a 3 bedroom with queen beds. "

"Quiet, safe, very comfy beds... I slept like a baby every night! I enjoyed the area under the Papala, where people gathered for breakfast or just to hang out. Helpful and kind staff."

"The Mayan Monkey is a very attractive place located in the South of Isla Mujeres. It is very quiet, right on the ocean, but located far from nightlife and restaurants. A city bus or taxi can take you to the more active north part of the island. We paid for an included breakfast for 3 days. On the first day the service took more than an hour and the eggs we ordered over medium came back as sunny side up. The second day the eggs came back over hard. The third day we tried to cancel the breakfast but the manager refused to refund the money. They provided only 2 coffee pods for the in-room coffee pot for a 3 day stay and said we would need to pay if we wanted any more. The staff were very pleasant, however. "

"While the property had great possibility, sadly the entire stay felt disjointed due to the way things are run. Example- rooftop pool that has no food/bar available…even though there is a restaurant on the rooftop. The hotel advertised that the rooftop bar was open at 3pm, yet we never saw any staff there until the restaurant prepped to open. The staff seemed undertrained and consistently put into circumstances where they were unsure of how to fulfill a request. Again, while the property was nice, I would not recommend returning until management irons out quite a few wrinkles. "

"Amazing resort. 10/10 experience. Highly recommend. You have to get the signature room with the hot tub. The sunsets are amazing. The beach and pools are awesome. Just an amazing resort. "

"Great location. Beautiful beach. The food wasn't great though. They are changing over so hopefully it'll get better. I'd come back. "

"The room was nice, clean and quiet. We wished there was an outdoor space where we could have our coffee in the mornings. Kin Ha isn’t included at Casa Azul Maya anymore, which was a very family friendly beach club. The included club now is Loretta’s, which is very nice and the food excellent, though not as family oriented."

"This condo was amazing! It was spotless and had everything we needed plus some. The staff on the property was so kind. The beds were super comfortable and the views are to die for!!! We will 100% be back!"