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Na Balam Hotel

Property class: 3

Choose dates to view prices

Near North Beach and Isla Mujeres Ferry Terminal, Na Balam Hotel provides an airport shuttle, a beach bar and a terrace. This hotel is a great place to bask in the sun with beachfront dining and sunloungers. The on-site Mediterranean cuisine restaurant, Oceanvs, offers brunch, lunch and dinner. Free WiFi in public areas is available to all guests, along with a garden and a bar.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Bar
  • Housekeeping
The current price is ₹14,386
₹18,378 total
includes taxes & fees
24 Aug - 25 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Two Bedroom Suite

A bedroom with a wooden headboard, a bed with white and striped bedding, a nightstand, a wardrobe, and a television mounted on the wall.

Two Bedroom Suite

  • 1119 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Poolside Suite

A spacious room with a wooden staircase, a bed, a desk, and a chair.

Poolside Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 732 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Master Suite with Pool View

Master Suite with Pool View | In-room safe, individually decorated, individually furnished

Master Suite with Pool View

  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Poolside Room

A hotel room with two beds, a TV, a ceiling fan, and a small wooden bench.

Poolside Room

8.6 out of 10
Excellent
(37 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Pool View

In-room safe, individually decorated, individually furnished

Room Standard With Pool View

  • Sleeps 4
  • 2 Double Beds
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About the area

Located in Centro - Supmza 001, a neighbourhood in Isla Mujeres, Na Balam Hotel is near theme parks and by the ocean. La Isla Shopping Mall and Cancun Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach. Travelling with kids? Consider Garrafon Natural Reef Park, or check out an event or a game at Beto Avila Baseball Stadium. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and ecotours nearby. Visit our Isla Mujeres travel guide
Map
Calle Zazil-ha No. 118, Isla Mujeres, QROO, 77400

What's nearby

  • A crowded beach with clear turquoise water, palm trees, and boats in the background.
    North Beach
    2 min walk - 0.2 km
  • A narrow street lined with colorful buildings, parked motorcycles, and a woman walking down the road.
    Miguel Hidalgo
    5 min walk - 0.4 km
  • Isla Mujeres Cemetery
    6 min walk - 0.6 km
  • beach near Centro
    8 min walk - 0.7 km
  • Faro de Punta Norte
    8 min walk - 0.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    120 min drive

Restaurants

  • Luna Grill
    10 min walk
  • Chi Chi'sn' Charlie's
    10 min walk
  • Ixi Beach
    9 min walk
  • Cañabar Beach Club
    1 min walk
  • Buho's
    2 min walk

About this property

Na Balam Hotel

  • Family-friendly hotel near North Beach
  • Close to Isla Mujeres Ferry Terminal, Na Balam Hotel provides an airport shuttle, a beach bar and a terrace. With amenities such as beachfront dining and sunloungers, this hotel is the perfect place to soak up the sun. The on-site Mediterranean cuisine restaurant, Oceanvs, offers brunch, lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a garden and a bar.
  • Additional perks include:
    • An outdoor pool, along with pool umbrellas
    • A round-trip airport shuttle (surcharge), multilingual staff and a banquet hall
    • A front desk safe, tour/ticket information and beach towels
    • Smoke-free property, wedding services and beach umbrellas
    • Guest reviews say great things about the helpful staff
  • Room features
  • All rooms are individually furnished, and offer comforts such as air conditioning, as well as thoughtful touches such as safes and free bottled water.
  • More conveniences in all rooms include:
    • Showers and free toiletries
    • 32-inch flat-screen TVs with satellite channels
    • Wardrobes/cupboards, ceiling fans and daily housekeeping

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The price is ₹7,879
₹9,932 total
includes taxes & fees
1 Sept - 2 Sept
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM at scheduled times and on request
  • Ferry terminal shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A beach bar
  • A restaurant

Restaurants on site

  • Oceanvs

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • 7 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per stay
  • A tax is imposed by the city: USD 2.07 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 120 per vehicle (return)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 003-007-001607/2025

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Na Balam Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Na Balam Hotel?

As of 21 Aug 2026, prices found for a 1-night stay for 2 adults at Na Balam Hotel on 24 Aug 2026 start from ₹14,386, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Na Balam Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Na Balam Hotel?

This hotel doesn't offer parking.

What time is check-in at Na Balam Hotel?

Check-in start time: 3 PM; check-in end time: 11 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Na Balam Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Na Balam Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-11:30 PM on request. A fee of USD 120 per vehicle applies.

Where is Na Balam Hotel located?

This family-friendly Isla Mujeres hotel is located by the ocean, just steps away from North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Cocal Beach and Isla Mujeres Cemetery are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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