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"Hi Team Shangri-La, We had a fantastic day and a very enjoyable stay. From arrival, the experience was excellent. Concierge greeted us straight from our Uber and assisted with our bags, and check-in was handled brilliantly. We were able to check in early, and our luggage was already in the room before we arrived, which was greatly appreciated. We stayed in Room 2612, and the harbour views were absolutely lovely. We also spoke with in-room dining. There was a small hiccup with one snack, however the bill was quickly adjusted to reflect this. Everything else we ordered was quite good, and the matter was handled promptly and professionally. Overall, it was a really positive experience and a credit to your team. Please pass on our thanks. Kind regards, Clint"

"Loved our stay! I booked it based on previous ratings and it was all we hoped it to be. Great place!"

"The staff were great and accommodating"

"Stunning historical building, staff exceptional"

"Clean spacious room for accessible room. Hotel reminds me of a Vegas resort with lots of shops and restaurants. "

"Amazing location with everything an easy 10 minute walk away. Beautiful modern property and the food was great for dinner, poolside, and our breakfasts."

"Clean room and very comfortable bed. Great views and location. "

"Clean, comfortable and an easy walk to the international terminal."

"Room excellent, bar needs updating."