Location was great. Room was good. Support staff was very helpful. Issues: 1. Not getting hot water from geaser even after 15 minutes (only warm) 2. Restaurant needs a bit of improvement interms of serving food.
Very good property. Stay was very good, excellent staff and service, but the cleanliness was poor and the room size also.
Very bad experience in resort. Staff members are very creep and management is very bad. no water bottle given in room and blankets are very dirty. entrance of hotel is very bad. overall not satisfied with service.
Everything was good, only problem we had was everything was charged really high. One night we decided to parcel our dinner from out and we asked for 3 plates their answer was since we took our dinner from out they can't give us plates instead they gave us really bad disposal plates that were charged ...
Wonderful location in the cool tea plantation hills: excellent heritage character hotel
Terrible service. Bad quality food. Despite claims of free wifif in reality wifi available only in restaurant and lobby and so free wifi of no practical use. No activitries or any other services from a tourist point of view.
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