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"A great place to stay, wonderful staff, great service, quiet handy location, beautifully presented a really Timeless Hotel with a lovely Art Nouveau feel, packed full of character and excellent features. "

"We absolutely Loved this property. It catered for all of our needs. We did have an issue with its cleanliness more so the balcony. We had a couple of apartments for the same weekend for a family gathering. One apartment was fine, but the other was a bit average condition. I would definitely stay again in a heartbeat."

"If there for a something in Melbourne Convention centre then it's a must"

"We had a lovely stay,the bed was so comfortable ,an added coincidence was a painting in the room had my name in it ‘Kathleen’ and we were in room 1720 my birthday is on 17 August, also on opening the curtains in the morning the hot air balloons were floating past!! All the staff were very pleasant and helpful, my only small problem was no handle in the coffee cup,it was a bit hot to hold, if you keep your cups like that you might want to have some sleeves to slip the hot cup into!"

"Very new and clean, staff was at another site down the Riad however very helpful and friendly "

"There was just 1 thing i was not to happy about with Room, was booked for 4 people and and enough towels and etc for 2 people "

"First time staying at Citadines. Centrally located. Spacious rooms."

"Nice hotel for the money and proximity to airport"

"Great location "

"Always very happy with our stay at the Oaks"