Ratings based on 974 verified reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia-verified reviews
by a verified traveller
Posted 16 May 2024
Nice location, close to metro which gives easy access to tourist attractions, Vienna central. All of the about 15-20 min by metro.
Staff were very friendly, breakfast was good with decent vegetarian options.
There’s a supermarket also just outside the hotel. Definitely recommend!
Comment from Hotel Management
16 May 2024 by Leonardo Team, Hotel Management
Dear Usha,Thank you for your good review!We are pleased that you had an enjoyable stay at Leonardo Hotel Vienna Schoenbrunn. The convenience of our location, close to the metro, is something that our guests truly appreciate, and we are glad that you did too.We are also delighted to hear that our friendly staff, breakfast offerings, and nearby amenities contributed to a positive experience for you. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Vienna.With warm regards,Milica KrojsGuest Relation Agent
by a verified traveller
Posted 14 May 2024
Staff very friendly & helpful.
Breakfast buffet excellent.
Room quiet, clean,good facilities.
Comment from Hotel Management
15 May 2024 by Leonardo Team, Hotel Management
Dear John,Thank you for your great review!Your kind words about our staff and facilities are greatly appreciated. It's wonderful to hear that you found our team to be friendly and helpful. We are also elated that you enjoyed our breakfast buffet and found your room quiet and clean. We can assure you that we strive to maintain these high standards to ensure the comfort and satisfaction of our valued guests. Your positive feedback is what motivates us to continue providing the best possible service.We truly enjoyed having you as our guest and we hope to welcome you back on your next visit to Vienna.Best regards,Milica KrojsGuest Relation Agent
by a verified traveller
Posted 13 May 2024
Very nice hotel, recently renovated. We enjoyed our time there, the front desk staff are very kind. I would recommend that they have somebody working later from housekeeping as any request made after their hours is not fulfilled until the next day.
Comment from Hotel Management
14 May 2024 by Leonardo Team, Hotel Management
Dear Garen,Your feedback regarding your recent stay at Leonardo Hotel Vienna Schoenbrunn is greatly appreciated. It's delightful to hear that you enjoyed your time with us and found our front desk staff to be accommodating. Your suggestion about extending housekeeping hours is certainly noted. While we cannot promise immediate changes, we always strive to improve and create an ideal experience for our guests. Your comments help us in that pursuit.Looking forward to welcoming you back in the future.Best regards,Milica KrojsGuest Relation Agent
by a verified traveller
Posted 7 May 2024
Excellent location, wonderful staff. Would recommend!
Comment from Hotel Management
8 May 2024 by Leonardo Team, Hotel Management
Dear Lloyd,Thank you for your great review!It is our goal to provide our guests with a pleasant atmosphere and we are very glad to hear that our excellent location and helpful staff contributed to your positive experience.Your words strengthen us in our intention and we are grateful that you recommend usWe look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent
by a verified traveller
Posted 1 May 2024
No
Comment from Hotel Management
3 May 2024 by Leonardo Team, Hotel Management
Dear Milos, thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent
by a verified traveller
Posted 24 Apr 2024
Comment from Hotel Management
15 May 2024 by Leonardo Team, Hotel Management
Dear Alisha,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent
by a verified traveller
Posted 22 Apr 2024
Good hotel for the price. Proximity to the Ubahn station gave good access to the city and to Schonbrunn. Ok breakfast for the price but I wish they would offer real orange juice rather than squash.
Nice to have a fridge, bottle of water and a coffee machine. I had to ask for more pods but these were provided. I had an issue with the door lock and this was attended to very promptly. Useful Spar supermarket next door but closes at 8 and not open on Sunday. A reasonable choice if you can get it at a good price.
Only two stops on U6 from Westbahnhof. Need to change to get to Hauptbahnhof. Direct train from Mitte if arriving at the airport. Limited options for food nearby but I got the 72 hour travel ticket and it was easy enough to reach other options.
Comment from Hotel Management
23 Apr 2024 by Leonardo Team, Hotel Management
Dear Philip,your detailed review is greatly appreciated. We are pleased to know that you found our hotel to be a good value choice with its convenient location and amenities. Our team always strives to provide a comfortable stay and we're glad to hear that your issue with the door lock was promptly attended to. Your comments regarding breakfast have been noted. We constantly aim to enhance our guests' experiences and your feedback is invaluable in this regard.We hope you enjoyed exploring the city and found the nearby transport links useful. It's our goal to offer a base from which our guests can easily explore all that Vienna has to offer.We look forward to welcoming you back to Leonardo Hotel Vienna Schoenbrunn in the future.Sincerely,Milica KrojsGuest Relation Agent
by a verified traveller
Posted 22 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Leonardo Team, Hotel Management
Dear Veronica,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent
by a verified traveller
Posted 31 Mar 2024
Super easy to get into city centre through the train station right across the street. Very clean, breakfast was good. Was an easy stay!
Comment from Hotel Management
2 Apr 2024 by Leonardo Team, Hotel Management
Dear Mari,thank you for the excellent review of our hotel! We are delighted to hear that you enjoyed the convenient location of our hotel as well as the room to be clean. Your positive comments regarding our breakfast are also appreciated. We strive to provide a variety of options to cater to the diverse tastes of our guests. Thank you once again for sharing your experience. We look forward to welcoming you back during your next visit to Vienna.Best regards,Milica KrojsGuest Relation Agent
by a verified traveller
Posted 30 Mar 2024
Good place to stay.
Comment from Hotel Management
2 Apr 2024 by Leonardo Team, Hotel Management
Dear Brian,thank you for the excellent review of our hotel! We are glad that you enjoyed your stay. We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent
